What is Box?

Box is a cloud storage solution adopted by Clemson as a location where users may store or share files.

How do I get a Clemson Box account?

In order to use Box for cloud storage, users with a valid Clemson username may log in to  The first time they do this, they will be asked for a Clemson username and password.  Their new account will then be created. 

These products have been branded to incorporate the Clemson logo and provide users with a custom portal to Box.

How much storage will I get?

All Clemson account users will have up to 50 TB of storage.

Can I sync my Box files to my computer and mobile devices?

Yes.  You can download Box Sync for Windows or Mac from the Box App store.  Once you log in to, in the upper right hand corner you will see your name.  Click on the gear beside your name, and select "Get Box Sync".  It will take you to the Box apps.  Download the Box Sync app for your operating system. 

Box Gear

After installing you will see this screen:

Box Sync Log In

Put in your Clemson email address (, click on "Use my company's single sign-on credentials", Submit.  You will be given a Clemson log in screen where you will put in your Clemson username and password.  After this, your files will sync to a folder on your computer and you may use drag and drop to access them.   Look in your Documents (Windows) or Finder (Mac) for a Box documents folder.

There are also apps for most of the popular mobile devices.

Clemson Box for Groups

Shared folders for groups or classes can now be set up by using Clemson Central.

Step by step instructions to create a group or class folder in Central:  (.DOC)(.PDF)

Step by step instructions to embed a Box folder or file in Blackboard: (.PDF)

Box Notes

A new feature in Box allows multiple users to simultaneously edit a text document. This currently does not work with Internet Explorer - try a different browser. Click here for more information on Box Notes.

Frequently Asked Questions

When I go to and attempt to sign in, I get an error.
This usually happens if you have previously gone to instead of and created an account using your as your Box user name.  Put in a ticket to and request that your eternal ( and Clemson ( accounts be joined.

When I invite my students to view a folder, they cannot sign in.
This frequently happens when either you invite or they try to log in using Make sure that for students, you invite (no "g") and they use just their user name and password to log in. Also make sure they are going to and not

How long to items remain in the trash?
30 days.

How many versions are kept for edited files?
10 versions.

How long are old versions of files kept?
Until they are overwritten. For example, if a file has ten versions, the oldest version will no longer be available the next time a new version is saved.

Will I keep my Clemson Box account after I graduate or retire from Clemson?
No. You should make a copy of your data before leaving. When your Clemson user name and password stop working, you will no longer be able to get into Clemson Box.

Is it okay to store sensitive data in my Clemson Box account?
It is not recommended that you store sensitive data containing such things as social security numbers, bank account numbers, passwords, etc. on Box.

What is the default setting on shared folders?
If you click on Share to share a folder - and then send out the URL for that folder - only current Collaborators will be able to see the folder by default. If you want others (perhaps students who do not have Box accounts) to see the folder, you can change the setting to "Open" - then anyone with the link will see the folder. 

Box Folder Share

Do we offer Instructor Led training for Box?

Yes.  Go to to see current offerings or submit a request to for assistance with Box.  Note there are three related courses:

  • Clemson Box Storage - helps you get setup with Clemson Box
  • Cloud Personal Storage - overview of several cloud storage solutions including Box, Google Drive, SkyDrive, and DropBox
  • Convert your U: drive web site to a Google Site -  will help you with moving away from using your U: drive site

Additional Resources

To learn about the Internet2 NET+ Box program, go to

Box Community and Help Pages (with tutorials)

Box Videos

For Box technical support create a Box ticket.

Please review the information linked for details and help using the tools. If you have additional questions, please contact the CCIT Help Desk by email at

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