Installing HiSoftware Compliance Software

This page includes instructions for installing HiSoftware. This application is site licensed for Faculty, Staff and Students of Clemson University. If you have any problems installing this software, please email ITHELP@clemson.edu.

Preinstallation Notes

  • Please install this software in the exact order listed on this webpage.
  • This software is currently only available for Windows 2000 or XP computers.
  • Please also be aware that you will need to call HiSoftware to get a code to complete the installation. You must do this within 30 days of installation!
  • We suggest you print the directions to follow while you complete the installation process.
  • When prompted for a password, please remember all passwords are case sensitive.

Install the Acc Verify Software

1. Download the AccVerify (filename is acc10.exe) software from here. The password to install is: 2006
2. After the download, browse to where you saved the file and double click on the "acc10.exe" file.
3. The Install wizard will start. When going through the wizard, please select all the default options.
 

Step 1

 

Click Next

4. Step 2
 

Type in password listed above, click Next

5. Step 3
 

Click Next

6. Step 4
 

Click Next

7. Step 5
 

Accept the license agreement, click Next

8. Step 6
 

Type in your name and only "Clemson University" for the Organization Name, click Next

9. Step 7
 

Click Next

10. Step 8
 

Click Install

11. Step 9
 

Click Finish

 14. Before you call HiSoftware, navigate to the File Menu. Then select Run and then select Register AccVerify Engine.  InfoPlease enter your Name and only "Clemson University" as the Company Name. 8. Then call 603-578-1870 extension 4 to register your AccVerify engine. The HiSoftware representative will provide you with the unlock code. 15. After you have received the 'unlock code', you should activate the software and features. When you launch the software for the first time,you will probably see a set-up box. If you see the set-up wizard, select 'Section 508', if you do not see it, it can be selected later. 10.license  To activate and add your software features, navigate to the File Menu in AccVerify, select Run, and then select License Manager.16.Then select Add, in the window that pops up enter the following information:
12. Once you have the trial version downloaded, you must contact HiSoftware to register the AccVerify Engine. Please note there is a thirty (30) day period in which this must be completed.
13. Go to your Start Menu, then the Programs Menu, and look for the HiSoftware AccVerify menu. Once there, open the program by clicking on AccVerify Professional.
 

Setup Screen

14. You might be prompted with the AccVerify Setup Wizard. Select the Section 508 option.
 

Run

License Info

O Please note the company name and key code are case sensitive.
O For Company Name type in only: "Clemson University".
O For License Key Code type in: "qsfdc7th3w4vh4y8".
O Under the Activation Information, populate the fields with your contact information.
O Select OK when completed, your license information should appear under product licenses.

Install the Hi-Caption Studio

  1. Download the file (file name hicaptions.exe) from here
  2. Browse to where you saved the file, double click on hicaptions.exe to start the install.
  3. Accept all the defaults during the installation.
  4. When prompted for password, type in 'hstudio' (the password is case sensitive)

Install the Link Validation Utility

  1. Download the file (file name LinkValidate.exe) from here
  2. Browse to where you saved the file, double click on LinkValidate.exe to start the install.
  3. Accept all the defaults during the installation.
  4. When prompted for password, type in 'skywalker' (the password is case sensitive). You may or may not be prompted for this password.
  5. Go to your Start Menu, then the Programs Menu, and look for the HiSoftware Link Validation Utility menu. Once there, open the program by clicking on Link Validation Utility.
  6. You will have to register the license for this install, go to the File Menu then select Licensing.
  7. Then select Add, in the window that pops up enter the following information:
    • Please note the company name and key code are case sensitive.
    • For Company Name only type in: "Clemson University".
    • For License Key Code type in: "qlfs-c7rf-2u1u-h4y8". (The second character is lower case L. The eleventh character is the number one)
    • Under the Activation Information, populate the fields with your contact information.
    • Select OK when completed, your license information should appear under product licenses.

If you receive an error message "Unable to connect to server", please follow these directions:

  1. Select OK to the error message.
  2. Enter your Company Name and License Key Code.
  3. Select the Activate by phone field.
  4. This will display a message box to contact HiSoftware Technical Support via phone at 603-578-1870
  5. Under Activation Information, populate the fields with your contact information.