CUBS Welcome

CUBS (Clemson University Business Services)
Provide implementation and maintenance support for strategic administrative applications at Clemson. The core systems include PeopleSoft Financials, PeopleSoft Human Resources, Payroll, Data Warehousing/Reporting, Kronos, InfoEd and TigerOne Card.

CUBS customers include the University's Business Offices, including the Registrar's Office, Controller's Office, Human Resources, Payroll, Office of Sponsored Programs, Students Affairs,.  We provide technical support for the systems themselves with functional support for users. Our overall goal is to provide systems that enable smooth, seamless administrative support for the teaching, learning, and research efforts of Clemson University.

We provide application guidance, though leadership, maintenance, and support in accordance with the University's goals and mission.  These take the form of:

  • Long term application planning and strategy
  • Application knowledge and expertise
  • Project management
  • Training / job aid documentation production
  • Application maintenance
  • Application support

Quick Links

News:

Browser Updates:

The newest versions of Microsoft Internet Explorer (IE11) and Mozilla Firefox (Firefox 30) were recently released. These new browsers have not yet been certified as compatible with the CUBS PeopleSoft Financials and HR systems. Technical staff are working to gather compatibility information with Oracle and will provide updates about browser compatibility as soon they are available.

Be aware that if you upgrade to one of these new browsers, you will likely be unable to properly access the CUBS applications.  View the list of the currently supported browsers at the bottom of this page.

Please contact the CCIT  Help Service Desk with any technical questions at (864) 656-3494 or email at ITHELP@clemson.edu.

Thank you in advance for your patience.

VPN off campus:

If you are off campus or not on the CU network, you will need to load VPN (from http://cuvpn.clemson.edu) first before logging into the systems.  Self service and view paycheck do not require vpn access.


If you need login assistance or have a problem, please email the Helpdesk at ITHELP@clemson.edu.

For questions about Data Warehouse Reporting, please email DWHHelp-L@clemson.edu.

Please look over Security Policies and Procedures

PeopleSoft Production Maintenance

PeopleSoft Financials 9.2 - FSPRD is unavailable during the maintenance window at the following times:

  • Monday thru Sunday 10:00pm - 1:00am

PeopleSoft HR 9.0 - HPPRD is unavailable during nightly backups/maintenance at the following times:

  • HPPRD: Tuesday thru Saturday 12:00 a.m. - 3:45 a.m.,
    Sunday 12:00 a.m. - 2:00 a.m.

PeopleSoft Desktop and Browser Requirements 

Accessed via the web, Clemson University's PeopleSoft system is not platform-specific but does work best with recommended browsers. Students, faculty, and staff all interact with the PeopleSoft system via their Clemson ID and password. Guest access is available for applicants via the external applicant's careers page.

The following browsers are certified to work with PeopleSoft FS 9.2:

PS9.2 PT8.53

The following browsers are certified to work with PeopleSoft HR 9.0:

PS9.0 PT8.49

Users are strongly encouraged to use these recommended browsers,
as other browsers may not be fully compatible with PeopleSoft. 
In order for PeopleSoft to work properly:

  • Pop-up Blockers must be turned off
  • Cookies must be enabled
  • JavaScript must be enabled

Note: To have multiple IE windows in ONE PeopleSoft environment,
use PeopleSoft's "New Window" link, do not use windows cntrl-n. 
All IE browsers will share cookies and PeopleSoft will function properly. 

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Contact CCIT
Service Desk:

Support Hours
(864) 656-3494
ITHELP@clemson.edu

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