Imaging with OnBase

Onbase

Important Information/Links for all OnBase Users

Who to call for help:

For problems/questions please call:Teresa Johnson tlj@clemson.edu 656-3731 or Zoe Pagillo zpagill@clemson.edu 656-4158

OnBase will be down Friday, August 15th at 3pm until 8 pm. We are upgrading to OnBase 13.

Installing Firefox:

URL to Download Firefox: http://www.mozilla.org/en-US/firefox/organizations/all.html   

(Be sure to select Firefox 24 and not Firefox 31 (this version will not work).

Select the defaults but do not make Firefox your default browser. When you first go into

the OnBase web client, you will need to allow pop-ups for the site. Firefox will warn you

that this is the case, click OK.  A yelllow bar will appear at the top of the browser

window with an options button at the far right. Click the options button and select

'allow pop-ups for onbase.clemson.edu'. That should be all you need to do.

NOTE:  OnBase will NOT work on IE8.

URL for OnBase:  https://onbase.clemson.edu/appnet/  
The old web browser will be available for approximately 2 more weeks:  https://onbase1.clemson.edu/appnet/login.aspx

If you are not on campus (wireless) you must use VPN before logging in at:  https://cuvpn.clemson.edu/+CSCOE+/logon.html

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Contact CCIT
Service Desk:

Support Hours
(864) 656-3494
ITHELP@clemson.edu

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