IT Contracts and Licensing supports administrative, academic, and research software acquisition, licensing, and distribution; contract management; and hardware and software vendor negotiations in a continual effort to provide quality customer service in a cost effective manner to Clemson University. Licensing's objectives are to:
1. General Statement of Policy
Clemson University licenses the use of computer software from a variety of third parties. The purpose of this policy is to ensure proper software asset management.
It is the policy of Clemson University to respect and adhere to all computer software copyrights and to adhere to the terms of all software licenses to which Clemson is a party. It is also the policy of Licensing to manage all software assets and to ensure that Clemson University installs and uses only legal software on its PCs (including portables) and servers. Unauthorized duplication of software may subject users and/or Clemson University to both civil and criminal penalties under the United States Copyright Act. Clemson University must not permit any employee to use software in any manner inconsistent with its applicable license agreement, including giving or receiving software from clients, contractors, customers and others. It is the policy of Licensing to acquire and distribute software in accordance with the software management policies of Licensing and the terms and conditions in any license agreement accompanying a particular software product.
2. Service Offerings
Licensing provides assistance for the following, at no additional charge:
Please note that there will generally be a charge associated with new license acquisitions and license renewals specific to you. There may also be a slight additional fee for transactional purchases or volume licenses where initial demand does not meet the initial volume. Licensing strives to reduce these vendor fees by leveraging our economies of scale and utilizing established vendor relationships.
Licensing does not:
3. Acquisition of Software
All requests for software, including upgrades, must be submitted to email@example.com. Software requests must contain:
4. Registration of Software
When any department or individual faculty member purchases software, Licensing should receive the software in order to complete registration and inventory requirements before publication to the CCIT software repository. Original media will be kept in a safe storage area maintained by Licensing. User manuals, if provided, must reside with the Licensing group, but may be distributed to users. Software must be registered minimally in the name of Licensing to facilitate proper upkeep and software maintenance.
Please note that Licensing endeavors to maintain the confidentiality of individual faculty who do not wish to disclose ownership to the campus community. All requests for software ownership will be coordinated through the Licensing group.
5. Distribution and Installation of Software
After the registration requirements have been met, the software will be published by Licensing to the campus software repository (\\software.clemson.edu\software). While many technical staff have access to the software repository, only Licensing is authorized to add, manipulate, or delete any data located on the repository.
A Digital Drop box is available to technical support staff for placing any software updates, revision changes, or new digital media, provided that it meets all policy guidelines, to be published on the repository. Technical support staff are required to notify Licensing(firstname.lastname@example.org) once a drop has taken place. Technical support staff are encouraged to notify Licensing(email@example.com) upon the release of new or updated software packages.
Only those persons explicitly authorized to use software will be given access rights to media on the repository; and such persons shall then be able to install software. Faculty owners of restricted software packages must submit the userid's of authorized users in writing to Licensing. Any software packages that need to be installed on CCIT public labs must abide by the CCIT Lab Software Installation Policy (http://www.clemson.edu/ccit/support_services/it_support/labs/installation_and_licensing.html). Pre-existing version requirements must be met in order to install software upgrades.
6. Software Use
No faculty, staff, or student may use software unless an appropriate license for that software has been obtained. Before faculty, staff, and students are permitted to use a particular software program, CCIT support staff shall instruct users on the proper usage of a particular software program, and inform users of any use restrictions included within a license agreement accompanying the program.
7. Software Audits
Licensing reserves the right to inspect a faculty, staff, or student's computer system for violations of this policy. Periodic, random audits shall also be conducted as appropriate. The full cooperation of all users is required during audits.
Any questions about this policy or whether you may copy or use a particular software program should be directed to the Licensing department at firstname.lastname@example.org. In order to maximize the benefit to Clemson University, the details of this policy may change from time to time.