Laptop Support

This service is available to all Clemson University graduate students and undergraduate students.

Service Description

All Clemson undergraduates are required to have a laptop. By having a recommended laptop, students have the advantages of on-campus hardware support (including available spare parts, loaner machines that will accept their hard drives), ability to share parts (such as power cords, DVDs, etc.) with other students, common software load which can easily be restored, easy backup/restore options, and group pricing.

To support these requirements, CCIT provides a student laptop support program. The laptop support program is responsible for all hardware and software support for student laptops and can perform hardware diagnosis and repair.

Request for Service

Students with laptops should go to Laptop Support which is located in L02 University Union adjacent to the CCIT Service Desk and located next to the Post Office or e-mail ITHELP@clemson.edu for technical support.

For more information on CCIT Laptop Support, please go to http://www.clemson.edu/ccit/support_services/it_support/laptop/

Service Charges

There are no costs associated with this service offering.

Service Availability

Laptop Support is located in L02 University Union, and available during these hours:
http://www.clemson.edu/ccit/support_services/it_support/hours/hours.html

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

Academic Calendar Hours
http://www.clemson.edu/ccit/support_services/it_support/hours/hours.html

Summer, Holiday or Semester Break Hours
http://www.clemson.edu/ccit/support_services/it_support/hours/holiday.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Laptop Support, Workshops, Training, Solutions and Support Topics can be found at - http://www.clemson.edu/ccit/support_services/it_support/laptop/

Help and Support - http://www.clemson.edu/ccit/support_services/service_request/viewCategory.php?catID=13