Training Resources

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Customer Relations & Learning Technologies (CRLT) is committed to providing resources to the Clemson University community by offering instructor-led training, tutorials, and self-directed e-Learning with SkillPort.

Visit the CRLT Training web site at http://www.clemson.edu/ccit/support_services/it_support/computer_training/

Request for Service

Service requests can by initiated by ithelp.clemson.edu or by e-mailing ithelp@clemson.edu

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

Instructor-led Training - during normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

Tutorials, as well as e-Learning with SkillPort available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/systems_networks/cm/.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

Academic Calendar Hours
http://www.clemson.edu/ccit/support_services/it_support/hours/hours.html

Summer, Holiday or Semester Break Hours
http://www.clemson.edu/ccit/support_services/it_support/hours/holiday.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Customer Relations & Learning Technologies - http://www.clemson.edu/ccit/crlt/