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Human Factors Considerations in the Design and Implementation of Telemedicine-Integrated Ambulance-based Environments for Stroke Care

Human Factors Considerations in the Design and Implementation of Telemedicine-Integrated Ambulance-based Environments for Stroke Care

This collaborative project examines the process flow, workload and usability issues associated with ambulance-based telemedicine to evaluate and provide the requisite treatment to stroke patients in transit to the hospital. The goal is to understand the cognitive, physical and temporal demands placed upon caregiving teams in geographically dispersed remote locations, and to evaluate the potential for user/design errors that characterize the use of Information Technology (IT) systems in high-stress environments.

Sponsor: Agency for Healthcare Research Quality

Project period: 2019 - 2020

AIM 1. Evaluate the demands placed on the caregivers, the usability of the telemedicine system, and the barriers in the workflow associated in a telemedicine-integrated, ambulance-based setting for stroke care using the SEIPS 2.0 framework.

AIM 2: Iteratively develop and refine guidelines and recommendations for large-scale implementation of telemedicine systems for stroke care in ambulances.

The project seeks to develop guidelines for a system that can efficiently integrate telemedicine systems on ambulances to enhance caregiver-telemedicine system interaction and streamline workflow without increasing the physical, cognitive and/or temporal workloads on the stakeholders who use these systems.