Pearce Center for Professional Communication

Get Involved

Information for Potential Clients

The Client Based Program provides writing services to help clients solve problems. The program coordinator will help the client and faculty member move through the steps to a successful project.

 

Who can be a client?
Clients may be non-profit agencies, companies, public schools or university entities. Clients should be based relatively close to Clemson so that students can visit the client's site when needed.

Who does the work for the client?
The program matches business and technical writing classes with writing projects suggested by clients. Students work in teams to complete the writing projects during the semester while receiving focused instruction from their teachers.

Students in the business and technical writing classes are juniors and seniors.  They receive intensive training in effective writing for workplace situations. Business writing students are generally business majors, while technical writing students are generally majors in engineering, science, and agriculture.

What kinds of deliverables can be produced?

The students can write:

  • Brochures
  • Posters
  • Manuals
  • Web sites
  • Fact sheets
  • Proposals
  • Grant proposals
  • Research-based reports
  • Spec sheets
  • Employee handbooks
  • Newsletters
  • Form letters
  • Surveys
  • Training manuals
  • Operations manuals
  • Radio advertisement scripts
  • And many other types of documents
  • The students can also complete revision and editing projects. In addition, some classes can produce:

    • Podcasts
    • Videos
    • And other deliverables requiring specialized technologies

    What is the production time?
    Production time depends on the type of document you request and the number of students who work on that document. We can work with you to determine the schedule that is appropriate for your document.

    A single team of students can generally complete a shorter document (such as a one- or two-page fact sheet) in about a month, or a medium-length document (such as a brochure or instruction manual) in a month or two. A class is typically divided into four or five teams, each of which would need a similar project.

    Long documents (such as research-based reports) generally require the collaboration of several teams within a class. The teams usually work on these extensive projects all semester, or about three months.

    What would I do as a client?
    Clients collaborate with the program coordinator, a writing teacher, and students. The collaboration generally follows these steps.

    1. Client and program coordinator meet to brainstorm about potential writing or editing projects.
    2. Coordinator matches client with a teacher and class for the upcoming semester.
    3. Client, teacher, and program coordinator develop the specific parameters of the project, including the type of document, production schedule, and number of students needed to complete the document.
    4. Once the semester begins, students become acquainted with client via email, guest visit to the classroom, and/or published information.
    5. Students learn about the operations and the communication needs of the client company or agency through a site visit.
    6. Students do necessary research and produce drafts. During this process, students learn relevant communication skills in the classroom and receive feedback from the client.
    7. Client and teacher evaluate the drafts, and the students revise them.
    8. Students deliver a document that meets the client's needs.

    For a visual representation of these steps, see Phases of a Client-Based Project.

    How do I find out more?
    To become a client, suggest a project, learn more about the program or request samples of students' work, please contact the program director, Ashley Cowden Fisk.