lndustrial Engineering

Dr. A. Joy Rivera

Adjunct Professor

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Dr. Maria E. Mayorga


B.S. Industrial and Systems Engineering
University of Wisconsin – Madison, 2006

M.S. Industrial and Systems Engineering
University of Wisconsin – Madison, 2008

Ph.D. Industrial and Systems Engineering
University of Wisconsin – Madison, 2011

Research Areas

Human factors, sociotechnical systems, and macroergonomics in the domain of healthcare. Specifically interested in understanding how healthcare providers prioritize and adapt their tasks, anticipate, problem-solve, manage, and recover from work systems that do not support their cognitive work needs.

Selected Publications

Rivera-Rodriguez, A.J., & Karsh, B. (2010). Interruptions and Distractions in Healthcare: Review and Reappraisal. Quality and Safety in Health Care, 19(4), 304

Faye, H., Rivera-Rodriguez, A. J., Karsh, B., Hundt Schoofs, A., Baker, C., & Carayon, P. (2010). Involving ICU Nurses in a Proactive Risk Assessment of the Medication Management Process. The Joint Commission Journal on Quality and Patient Safety, 36(8), 376-384

Rivera, A.J., & Karsh, B. (2008). Human Factors and Systems Engineering Approach to Patient Safety for Radiotherapy. Int. J. Radiation Oncology Biol. Phys., 71(1) , S174-S177

Holden, R.J., Or, K.L., Alper, S.J., Rivera, A.J., & Karsh, B. (2008). A change management framework for macroergonomic field research. Applied Ergonomics, 39 459-474

Courses Taught

IE 430/630 Introduction to Healthcare Systems Engineering
IE 210 Design and Analysis of Work Systems

Professional Affiliations

Human Factors and Ergonomic Society (HFES)
Healthcare Information and Management Systems Society (HIMSS)
Institute of Industrial Engineers (IIE)
American Society of Safety Engineers (ASSE)
Society of Hispanic Professional Engineers (SHPE)



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