University Facilities

Service Requests

This page contains information and forms that deal with common and emergency service requests.

Request for Emergency Service

If you are requiring emergency service, please call 864-656-2186. If you've encountered an emergency after-hours, during the weekend or on a holiday, call 864-656-2222.

Emergencies we can respond to deal with life or property threatening situations, including but not limited to smoke, burst water pipes, overflowing toilets, and gas or burning smell. If you are experiencing any of these or similar problems, please contact us using one of the numbers above.

Request for Routine Service

Routine services address situations that do not present a major threat to the well being of university personnel or property. These requests should, whenever possible, be channeled through the Building Coordinator for your particular area.

Routine service requests can be submitted via our on-line request form or by calling 864-656-2186. Note: This form is for faculty and staff use only, and you must have an employee Novell account to access it. Students should contact 864-656-5450 to submit a request.

Please provide the following information when making a request:

  • Your name and a contact number
  • Building name, floor, and room number
  • The nature of the problem
  • An account number if service is to be charged

Request for a Quality Assurance Review

If you're looking to arrange a Quality Assurance Review for a project or work order, please contact Tony Cantrell at 864-656-0224. You can also use our quality assurance review request form if that's more convenient for you (employee Novell account required).