Contact Us

We apologize for any inconvenience, but we are not able to accept in-person payments at this time due to social distance limitations within our office. In order to ensure timely posting of your payment, we strongly recommend that you make an online payment via iROAR.

The quickest way to contact us is through email at studentbillquestions@clemson.edu. In addition, you can contact us by phone or live chat during the hours listed below.

Call us at 864-656-5592
8:00 AM to 1:00 PM
Monday - Friday

Begin a conversation by clicking on the chat icon (available during live hours).
2:00 PM to 4:00 PM
Monday - Friday

Student Financial Services
G-08 Sikes Hall
Box 345307
Clemson, SC 29634-5307


Customer Service, Collections, and Banking
Christi Chambers, Associate Director
Melisa Cappelen, Accounting Specialist
Jessica Bledsoe, Collections Specialist
Kris Butts, SFS Counselor
Krystal Peppers, SFS Counselor

Director and Business Analysts
Linda Henderson, Director of Student Financial Services
Jake Hooker, Business Analyst
Joshua Moore, Business Analyst

Operations and Accounting
Rebecca Pruitt, Associate Director
Torri Smith, outsidescholarships@clemson.edu, Outside Donor Scholarships
Gail Simpson, Inquiries concerning Student Refunds (stop payments, Plus Loan refunds), Graduation Debts and Completed Withdrawals
Kanetra Queen or thirdpartycontract@clemson.edu, Government Sponsored Billing, Fulbright Billing, Tuition Assistance Billing, Corporate Tuition Vouchers, Vocational Rehabilitation Purchase Orders (not including book purchase orders)
Victoria Denardis, Wire Transfer Payments
gibill33@clemson.edu, Chapter 33 Post 9/11 GI Bill Payments
prepaidplans@clemson.edu, State Specific Tuition Prepaid Accounts (not including 529 College Savings)