Nicole Vest
Hospitality Director
My name is Nicole Vest and I am the Hospitality Director for Tiger Paw Productions. I am a sophomore majoring in PRTM with a concentration in Travel and Tourism. I started working for Tiger Paw Productions during my freshman year and loved it! I have met so many people and learned how event planning and facility management works. As hospitality director it is my job to make sure the needs and wants of every guest, artist, and worker at LittleJohn are met. From stocking dressing rooms, to providing food, to putting linens on tables hospitality is an important part of the experience at Littlejohn.
blog...Get to Know Your Director
Fun Facts
- Hospitality is also known as the act of generously providing care and kindness to whoever is in need.
- When working Hospitality it is very crucial to remember to always keep a professional attitude and demeanor.
- If you are unsure about something don't be afraid to ask, we'd rather you take a couple of seconds to get it right than spend a couple of hours trying to right a wrong that could have been prevented.
- Always be alert, friendly, and approachable. The interactions the artists and tour managers have with you can have a direct impact on whether they will want to return in the future.
Hospitality
The Hospitality Crew is an important part of Tiger Paw Productions. When an individual comes to an event or concert at Littlejohn they may not actually see a hospitality worker but that does not mean that their impact will go unnoticed. The hospitality workers are responsible for providing the building with a neat and orderly appearance this includes making sure that all the table linens are clean and properly applied to the tables. Decorating and stocking the rooms that will be used by the artists and tour managers. Along with these they also are responsible for providing food and drinks to the Tiger Paw workers who are staffing their respective crews. This is usually purchased through an outside vendor and picked up by one of the workers. Another, and probably the most important job of a hospitality worker, is making sure that the artist performing has the most enjoyable and comfortable visit possible. Before the artist has arrived we are given what is called a rider and in it are the specifics of everything the artist would like in his/her dressing room, on the bus after the show, on the stage. Anything else you can think of is usually covered in this. It is very important that this is followed as closely as possible. The hospitality job can get stressful at times, but it is very rewarding with all the different people from various backgrounds that you get the opportunity to interact with.
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