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Internet Connectivity

Clemson University offers on-campus internet connectivity to all faculty and staff. In addition, guest visiting Clemson can gain access to the internet via our Clemson Guest network or Eduroam.

Network Registration

Internet connectivity is provide to all users when on campus. However, registration of all devices accessing Clemson network must be go through the  'NetReg" process. The NetReg system builds a dynamic table of equipment addresses and the user who registered it. This method is necessary in case there is an issue, such as a virus, that person can be contacted directly. For a laptop that has both an Ethernet connection and a wireless connection, both connections will need individual registration.

There are two ways to "NetReg" devices:

Network Registration Screen https://netreg.clemson.edu1. The MAC address can be put in manually by going to http://netreg.clemson.edu and adding a registration. in addition, this website shows a list all equipment that the individual users has registered with Clemson University. Users can also manage there equipment registration by delete old devices, if necessary.

2. Any new piece of equipment such as a laptop, desktop, tablet, cellphone etc. when attempting to access the internet by Ethernet or wireless will need to open a browser to register the device. Once the browser is opened, a purple website is opened titled "Network Registration". Click "Go" and to fill out the device description and accept the University's network use policy.

Read the policy and then where it says "Device Description" enter  "Clemson username, type of equipment (laptop, desktop,tablet,iPhone), and whether it is ethernet or wireless ie. - "your name" laptop wireless. Then click "Accept" and restart the device.

Novell

The Novell client is used at Clemson to give user a seamless connection to network drives. In order to get drives, such as, the "R:, S:, and T:", a Novell login is required. Users can check to see if there is a successful Novell login by going to My Computer, look for the above referenced drives. If they do not appear, the Novell login was not successful and the user will need to retry the login in process again.

To do this, look down in the right-hand corner of the monitor, next to the clock. Locate the "white arrowhead"pointing up.Click on the arrowhead; a box with application icons will appear. Right-click on  the red N, scroll up top and left-click on "Novell Login". In the window that opens you can re-enter your username and password. Now check for the stated network drives.

If, after several attempts and the network drives still do not appear, there may be a technical issue. Please place a ticket for IT support into the TigerTracks ticketing system by emailing ithelp@clemson.edu.

Reset Password

Your password is very important as a user at Clemson University. It has to be very strong and should not be revealed to anyone unless there is some mitigating circumstance. If you do give it out CHANGE IT IMMEDIATELY afterwards. The network operations group, at one time, would  forces users to change their password every year. That is no longer the case. With the implementations of Duo, users will not be forced to change their password every year.  If a password is changed, it must be different from the prior password. If you have ever used a certain password before, it can never be used again.

You can read the full ID and Password Policy here.
Or go to the Password Change Utility here.

Clemson VPN

VPN (Virtual Private Network): A network that uses a public telecommunication infrastructure, such as the Internet, to provide remote offices or individual users with secure access to their organization's network. VPN users can exchange data securely, as if inside an internal network although they are not directly interconnected.

Clemson University uses the Cisco AnyConnect Client in order to allow faculty, staff, graduate students and undergraduate students secure access to the network.To connect to Clemson via VPN you must install the client located at cuvpn.clemson.edu .

Eduroam: Wireless Connectivity

Eduroam (Education Roaming) is the primary secure wireless network available to faculty, staff and students using the WPA2 technology. It can be found not only on Clemson's main campus, but also at many of the University's satellite area's such as Clemson's Greenville One campus and ICAR.

What makes Eduroam different from other wireless networks is that users can connect to the Internet at other participating colleges and universities. Meaning, that eduroam is a portable wireless network connection. No longer will users visiting other colleges have to be put on the network by the college consultants. They just have to power on their machine and be connected.

To see which colleges and universities are currently Eduroam capable click here: Eduroam

Reminder: If you are prompted to log into Eduroam your username is your full clemson.edu email address (i.e. username@clemson.edu). For more information go to wireless.

Clemson Guest

For visitors to Clemson's campus, Clemson has a wireless network for all campus guest which is broadcasted as "clemsonguest". The network is a provisioned based solution, meaning that a UserID and Password have to be generated in order to gain access to the network.

There are two methods of provisioning a guest.

1.) The visitor can provision themselves when they are prompted at the Clemson Guest Wireless Portal.  To provision an account please click on "Create your guest account and password". A valid email address or cell phone number must be entered for SMS text messaging in order to receive their password.

2.) A designated provisioner can create the ID ahead of time and distribute to the guest prior to or upon arrival. This can be handled through IT Support, but a ticket must be placed in the TigerTracks system before the user arrives .