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Deer Oaks Contact

Deer Oaks SAP: 1-866-327-2400

Reminder: These SAP services are available to Graduate Assistants who are employees of the University. All other Graduate Students can access health and wellness services through CAPS.

  • Deer Oaks SAP services are available 24 hours a day, every day of the year
  • Student Assistance Program (SAP) Helpline : 1-866-327-2400
  • Website - https://members.deeroakseap.com/ (login portal)
    To access your homepage, login with
    username: clemsongrad
    password: clemsongrad
  • Deer Oaks hosts a live chat button for several topics on the homepage

Webinars—Live and Archived

Deer Oaks SAP’s popular online seminars are available on demand.  You don’t have to register or attend at a set time, although live and upcoming seminars are listed on the seminars page. Seminars will be pre-recorded and uploaded on the third Tuesday of each month:

  • Go to your homepage to find the Online Seminars link.
  • Click on the “+” link provided ; then select “View All” to find a seminar.
  • Note that the seminar list includes upcoming seminars, plus a complete library of past online seminars, dating back though 2016.
  • On your chosen seminar information page, follow the instructions to launch the seminar.
  • You’ll need to register to view the seminar and correspond with an admin. If you have questions type them into the “Ask a question” box. You should receive an answer within five business days. All questions and answers will be posted on the FAQ tab.
  • Many seminars include supporting documents

Additional Information and Resources

Deer Oaks SAP offers a wealth of information organized under six work and life topics, including

  • Parenting
  • Aging
  • Balancing
  • Thriving
  • Careers
  • Living
  • International

More Informational Sections of the Deer Oaks SAP site

  • Mental health — resources for stress management; for mental illness including depression, bipolar disorder, eating disorders and addiction; and for finding balance. Videos, seminars, FAQs, reading materials, and links.
  • Financial resources that include articles, audio files, a financial calculator, plus legal forms, handbooks and seminars
  • Legal services and information — create a free, simple will; access credit tools; protect your identity; and an array of helpful links
  • GoodRX prescription discount finder — tool that helps you locate the best price on your current or new prescription
  • Live Well wellness platform — an additional platform where you may access information under a unique profile that you create
  • Provider search — resources locators for a variety of topics