CCIT Service Catalog

Provided Services

Directory Updates

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

The Clemson Univeristy Phonebook provides faculty, staff, and students the ability to update their information. To update your record, you must have your userid and password to access your information.

Request for Service

Directory updates can by initiated by completing the "My Record" update form at http://www.clemson.edu/phonebook/

Service Charges

There are currently no costs associated with this service offering.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.