CCIT Service Catalog

Provided Services

Security Incident Response

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Incident response is an integral part of the Office of Information Security and Privacy (OISP), and serves as a central collection point for security incidents, analyzing incidents and information security trends, remediation, technical forensics support, and working with other incident response teams nationally and internationally.

Request for Service

Service requests can by initiated by ithelp.clemson.edu or by e-mailing ithelp@clemson.edu

Service Charges

There are currently no costs associated with this service offering.

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.


This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Fee-Based Resources

Office of Information Security and Privacy - http://www.clemson.edu/ccit/help_support/safe_computing/

Internet Storm Center (ISC) - http://isc.sans.org/

Computer Emergency Response Team (CERT) - http://isc.sans.org/

National Security Agency (NSA) - http://www.nsa.gov/snac/

National Vulnerabilities Database (NVD) - http://nvd.nist.gov/nvd.cfm

National Institute of Standards and Technology (NIST) - http://www.nist.gov/

American Registry for Internet Numbers - ARIN: Whois - http://www.arin.net/whois/

"SANS (SysAdmin, Audit, Network, Security) - http://www.sans.org/"

Computer Security Resource Center (CRSC) - http://csrc.nist.gov/