CCIT Service Catalog

Provided Services

Distance Education

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Distance Education refers to credit-granting courses delivered to off-campus students/locations via technologies such as the Internet, video recording, digital satellite broadcast, videoconferencing, CD-ROM/DVD, and web conferencing. Distance Education courses may include both synchronous and asynchronous forms of instruction.

For more information, go to "Distance Education Programs" - http://www.clemson.edu/ccit/learning_tech/distance_ed/

Request for Service

Service requests can by initiated emailing ithelp@clemson.edu.

Service Charges

This service is funded in part by DE tuition revenue.

Service Availability

Customer Support is available during normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

Distance Education services are available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.



This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Distance Education website: http://www.clemson.edu/ccit/learning_tech/distance_ed/

Prospective Students:http://www.clemson.edu/ccit/learning_tech/distance_ed/prospective/

Current Students:http://www.clemson.edu/ccit/learning_tech/distance_ed/students/

Faculty & Staff: http://www.clemson.edu/ccit/learning_tech/distance_ed/faculty/

Student FAQ's: http://www.clemson.edu/ccit/learning_tech/distance_ed/students/faqs/

Faculty & Staff FAQ's: http://www.clemson.edu/ccit/learning_tech/distance_ed/faculty/faculty_faqs/

Student Computing Orientation: http://www.clemson.edu/ccit/learning_tech/computer_training/student_orientation/

Faculty Computing Orientation: http://www.clemson.edu/ccit/learning_tech/computer_training/faculty_orientation/

Available Training: http://www.clemson.edu/ccit/learning_tech/computer_training/

Online Learning thru SkillPort: http://www.clemson.edu/ccit/learning_tech/computer_training/atr/elearning/

Register for Training: http://www.clemson.edu/clereg/

Learning Technologies - http://www.clemson.edu/ccit/learning_tech/index.html