CCIT Service Catalog

Provided Services

Web Conferencing

This service is available to all Clemson University faculty and staff.

Service Description

CCIT provides web conferencing via the Internet. Web conferencing enables users to interact with other participants and attendees using either a web application or an application downloaded into their client machines. Web conferencing offers advantages over traditional room-based videoconferencing because applications such as collaborative web browsing, file transfer and application sharing are easily supported over the Internet.

For additional information, : http://www.clemson.edu/ccit/learning_tech/computer_training/ott/

Request for Service

Service requests can by initiated by ithelp.clemson.edu or by e-mailing ithelp@clemson.edu

Service Charges

There are currently no costs associated with this service offering.

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

Internet/Network service enabling web conferencing is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.


This service is available to all Clemson University faculty and staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Customer Relations & Learning Technologies - http://www.clemson.edu/ccit/about/departments/crlt/

Login to Adobe Connect: http://breeze.clemson.edu