CCIT Service Catalog

Provided ServicesAdditional Services

High Performance Computing and Storage

This service is available to all Clemson University faculty, faculty collaborators, staff, graduate students, and undergraduate students.

Service Description

High-performance computing (HPC) is the use of parallel processing for running advanced application programs efficiently, reliably and quickly. The term applies especially to systems that function above a teraflop or 1012 floating-point operations per second. Clemson's Palmetto cluster is at 60+ TeraFlops (Nov. 2009).

High Performance Networks allow connection to other high-performance computers, which significantly augments the computing infrastructure and facilitates collaboration among researchers at other institutions nationally.

Research Scientist staff are available to help get your computation running successfully.

Additional information can be obtained at CITI's HPC page, located at http://citi.clemson.edu/hpc.

Request for Service

Request service by (a) purchasing nodes and becoming a condo owner (b) filling out an allocation request form: http://citi.clemson.edu/allocation_request
or (c) Send email to ithelp.clemson.edu.

Service Charges

All members of the Clemson community may use the cluster at no cost; \\\"condominium owners\\\' are guaranteed priority use of their purchased nodes, while all other job priority is assigned on a first-come, first-served basis.

\\\'Condominium owners\\\' contribute their spare cycles for community use. Our condominium model allows users to purchase nodes in the central cluster on which they are guaranteed top priority. Condo owners receive access to additional available cluster nodes and are relieved of power, cooling and system administration headaches.

For further information, please send an email to CITI-L@clemson.edu.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Downtime is coordinated an announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/. System account holders also receive email notifications about these events.

This service is available to all Clemson University faculty, faculty collaborators, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Cyberinfrastructure Technology Integration @ Clemson University - http://www.clemson.edu/ccit/about/departments/citi/

CITI's HPC Information Page - http://citi.clemson.edu/hpc