CCIT Service Catalog

Provided Services

Listserv

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

Listserv is a customized electronic mail list that can be used to distribute e-mail to a group of people. Lists can be created and used to reach a class section, all faculty members in a department or groups with other selected criteria. E-mail distribution lists will be created for official University use only.

Request for Service

Listserv Request Form
http://www.clemson.edu/ccit/email_accounts/email/listservs/index.html

NOTE: Email lists are automatically created for every class section.

Documentation for using a LISTSERV email distribution list is at http://www.clemson.edu/ccit/help_support/solution_guides/listserver_barebones.html

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

E-mail @ Clemson - http://www.clemson.edu/ccit/email_accounts/email/

E-mail Options for new Faculty and Staff - http://www.clemson.edu/ccit/email_accounts/email/

E-mail Documentation - http://www.clemson.edu/ccit/email_accounts/email/

E-mail Frequently Asked Questions - http://www.clemson.edu/ccit/email_accounts/email/