CCIT Service Catalog

Provided Services

IT Purchasing (Buyer's Guide)

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Service Description

The IT Purchasing resource offers general advice for purchasing computers and other IT equipment on campus. CCIT is has several public and internal guides in helping you make the right decision about your IT purchasing needs.

Request for Service

http://www.clemson.edu/ccit/hardware/purchasing/index.html

Service Charges

This service is centrally funded and offered at no charge.

Service Availability

This service is available 24/7 except for scheduled downtimes.

Services that require unavailability will be coordinated and announced through the Change Management Web site at http://www.clemson.edu/ccit/help_support/cm/.

This service is available to all Clemson University faculty, staff, graduate students, and undergraduate students.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.