CCIT Service Catalog

Additional Services

Existing Telephone Service

This service is available to all Clemson University faculty and staff.

Service Description

Ordering a change or move of an existing telephone service.

Request for Service

Existing Telephone Service – Please send an email to TelecomServices-L@clemson.edu. Please provide the following:
1. Phone number to be moved
2. Current building, room number and jack location
3. Location to be moved to, building, room number and jack location
4. GL to be charged

Service Charges

For pricing information, please contact Telecommunications at TelecomServices-L@clemson.edu

Service Availability

During normal business hours of 8:00 - 4:30 p.m., Monday - Friday.

This service is available to all Clemson University faculty and staff.

Getting Help

The CCIT Service Desk is open at the following times during the academic schedule, excluding Clemson University and national holidays, for telephone calls and walk-in traffic. Clemson University operates on an academic calendar.

Service Desk hours may vary. For times and locations, please refer to:

CCIT Support Desk Service Hours
http://www.clemson.edu/ccit/help_support/support_center/hours1.html

Incidents or requests submitted via email to ITHELP@clemson.edu can be sent 24 hours a day, 7 days a week and will be processed the next business day.

Additional Resources

Telecommunications - http://www.clemson.edu/ccit/get_connected/telecom/

Campus Information (University Operators) - http://www.clemson.edu/ccit/get_connected/telecom/call_assistance.html

Troubleshooting Problems - http://www.clemson.edu/ccit/get_connected/telecom/admin_depts/troubleshoot.html

Reporting a Problem - http://www.clemson.edu/ccit/get_connected/telecom/rpt_problems.html