How to Export Email to a PST file for Outlook 2007, 2010 & 2011

Export your Exchange/Outlook Email to a .PST file.
This article involves exporting (copying) the contents of a message folder or entire mailbox to a Personal Folders file (.pst or .olm) using the Import and Export Wizard. This creates the backup .pst or .olm file. You can then copy the .pst or .olm file onto a CD or DVD for safekeeping or to move the data to another computer. There are a several reasons to export email from Outlook/Clemson Exchange, typically this is done to reduce the size of your online mailbox, or if the user is leaving the Clemson, and wants to take their mail with them.

-For Outlook 2007 & 2010 for Windows.
-For Outlook 2011 for Mac Os.

Important information you should know.

Be sure to save your .PST / .OLM file to a location you can find, the default location is within a hidden folder deep in your user profile. It would be recommended to save it to your “My Documents” or “Desktop” for easy access.
Export to a PST for Outlook 2007 & 2010

OL PST Export Step 1Step 1a: Outlook 2010 - Click the File Tab, click Open, click Import.

OL PST Export Step 1aStep 1b: Outlook 2007 - On the File menu, click Import and Export.

OL PST Export Step 2Step 2: 2. Click Export to a file, and then click Next.

OL PST Export Step 3Step 3: In the list, click Personal Folder File (.pst), and then click Next.

OL PST Export Step 4Step 4: 4. Click the folder that contains the messages you want to back up. If the folder contains a subfolder that you want to include, select the Include Subfolders check box, and then click Next.

Note: if you want to export the entire mailbox, make sure you select “Mailbox – Your Name” for 2007 or Your email address for Outlook 2010 and make sure Include subfolders is selected.


OL PST Export Step 5Step 5: Under Save exported file as, click Browse, and then specify a name and location for your backup file, for example, Mail Backup.

If you back up a .pst file that you have backed up to before, click one of the following:

  • Replace duplicates with items exported: Existing data will be overwritten with the information in the file being exported.
  • Allow duplicate items to be created: Existing data will not be overwritten, and duplicate information will be added to the backup file.
  • Do not export duplicate items: Existing data will be kept, and the duplicate information in the folder will not be copied to the backup file.

Click Finish.


Export to a OLM for Outlook 2011

OLM Export Step 1Step 1a: Outlook 2011 - On the File menu, click Export.

OLM Export Step 2Step 2: Select your export options.

  1. Click Outlook for Mac Data File (.olm)
  2. Click Items of the following types:
  3. Select the items you wish to export


OLM Export Step 3Step 3: Select the option “No, do not delete items”

OLM Export Step 4Step 4: 4. Type a name that is suitable for the backup file in the Save As: box, and select a location where you can easily find your exported file.

OLM Export Step 5Step 5: 5. You’re all done. Click the Done button to complete the export process.

help button

Contact CCIT
Service Desk:

Support Hours
(864) 656-3494

Live Chat

Help & Support Form
Use this form to report a problem, ask for help or leave a comment.