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Solution: Password is not the right length
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SYMPTOMS: Password is too short or too long Canand39t access the mainframe Canand39t access Student Information System SIS RESOLUTION: The most likely problem is that the password needs to be between 5 and 8 characters or digits long in order to accept logins. Please try resetting your password again at this weblink below: http://www.clemson.edu/changepassword/index.cgi Let us know if this does not help resolve your problem and sorry for any inconvenience. Thank you.