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Dr. David M. Neyens

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Associate Professor

Department of Industrial Engineering
Department of Bioengineering
124 Freeman Hall, Clemson University
Clemson, SC 29634-0920

Phone: (864) 656-4719
Fax: (864) 656-0795
Email: dneyens@clemson.edu

Laboratory Web Page:
https://cecas.clemson.edu/east/

Department Research Thrust Pages:

Education

BS Industrial Engineering
University of Iowa, 2005

MS Industrial Engineering
University of Iowa, 2006

MPH (focus in Ergonomics)
University of Iowa, 2008

PhD Industrial Engineering
University of Iowa, 2010

Research Areas

Dr. David Neyens’ primary research interest focuses on human factors application in health care. Dr. Neyens and his students use sophisticated analytical models to quantify human behavior and performance in complex systems and situations. He is particularly interested in understanding the effects of technology on human behavior, performance, and overall system effectiveness.

Selected Publications

DeForest, E., C. Lusk, D.M. Neyens, K. Catchpole, C. Jaruzel, C. Tobin, and J.H Abernathy III. (2025) Modeling Anesthesia Delivery Using the SEIPS 101 Tools. Applied Ergonomics. 128.104555  https://doi.org/10.1016/j.apergo.2025.104555

Koscelny, S.N., S. Sadralashrafi & D.M. Neyens (2025) Generative AI Responses are a Dime a Dozen; Making Them Count is the Challenge – Evaluating Information Presentation Styles in Healthcare Chatbots Using Hierarchical Bayesian Regression Models. Applied Ergonomics. 128. https://doi.org/10.1016/j.apergo.2025.104515

Junkins, Z., N. Zahan, and D.M. Neyens (2025) Examining Individuals’ Use of The Internet for Healthcare Activities Over Time: Statistical Analysis of NHIS Data. JMIR: Human Factors. 12. https://doi.org/10.2196/58362

Neyens, D.M., R. Yin, R., C. Tobin, C. Jaruzel, J Abernathy III, K.R. Catchpole (2024) The movement of syringes and medication during anesthesiology delivery: An observational study in laparoscopic surgeries. Applied Ergonomics. https://doi.org/10.1016/j.apergo.2024.104263

Yin, R. & D.M. Neyens (2024) Examining how information presentation methods and chatbot impact the use and effectiveness of patient portals. Patient Education and Counseling. 119. 108055 Doi: https://doi.org/10.1016/j.pec.2023.108055

Biro, J., C. Linder, & D.M. Neyens (2023) The Effects of a Healthcare Chatbot’s Complexity and Persona on User Trust, Perceived Usability, and Effectiveness. Journal of Medical Internet Research: Human Factors. 10:e41017. https://doi.org/10.2196/41017

Biro, J., D.M. Neyens, C. Jaruzel, C.D. Tobin, M. Alfred, S. Coppola, J.H. Abernathy III, K. Catchpole. (2022) “One Size” Doesn’t “Fit All”: Understanding Variability in Anesthesia Work Practices. Human Factors in Healthcare.  https://doi.org/10.1016/j.hfh.2022.100026

Jurewicz, K.A. and D.M. Neyens (2022) Redefining the human factors approach to 3D gestural HCI by exploring the usability-accuracy tradeoff in gestural computer systems for consideration. Applied Ergonomics 105. 103833 https://doi.org/10.1016/j.apergo.2022.103833


Courses Taught

IE 2100: Design and Analysis of Work Systems
IE 3610: Industrial Applications of Probability and Statistics II
IE 4300/6300: Human Factors Engineering in Healthcare
IE 4870: Industrial Safety
IE 8000: Design and Analysis of Human-Machine Systems
IE 8570: Health, Safety and the Environment

Professional Affiliations

Institute of Industrial Engineers (IIE)
Human Factors and Ergonomics Society (HFES)