Equipment Use

We have recently transitioned our core management from FACES to iLab by Agilent. This software system will allow us to streamline our scheduling and accounting for all of the university cores, including the CLIF. Information regarding this new system may be found in the video(s) below. 

All users must register with iLab to be trained and/or gain access to the new equipment schedule. Lab PI’s must verify and assign active funds to their students in order for equipment reservations to be made. Legacy Users have had their training records rolled over from FACES. New facility users must fill out a training request and sign the updated rules. General consultation requests can be made via iLab for inquiries and new projects. 

Laboratory consumables and reagents can be purchased on an individual basis using the service request within iLab.

Policy documentation on the CLIF iLab homepage found here: https://clemson.ilab.agilent.com/service_center/show_external/5348 

  • To Register in iLab

    Navigate to the core page: https://clemson.ilab.agilent.com/service_center/show_external/5348 

    In the upper-right-hand corner of the screen click ‘Register,’ and select the register using the credentials link if you are part of the institution.

    You will be directed to an authentication page where you will need to enter your Clemson University credentials.

    Once you have entered your credentials, click the ‘Login’ button.

    You will be directed to an iLab Registration page where you will need to select your PI/Lab and verify your contact information.

    Once your registration has been submitted, your PI will receive a notification that you have requested membership to their lab in iLab.  They will need to approve your membership and assign any Clemson University Fund Name for your use.

  • To Create a Service Request

    Once you have been accepted into your PI’s lab and assigned Clemson University Fund Name, you can create service requests.

    Navigate to the core page: Https://my.ilabsolutions.com/service_center/show_external/5348

    At the upper right hand of the page where it says, ‘Welcome Clemson University user, click here to log in or register,’ select click here.

    Enter your Clemson University Credential and password, and sign in.

    Select the Request Services tab and click on the ‘Request Service’ button next to the service of interest.

    You will be asked to complete a form before submitting the request to the core.

    Your request will be pending review by the core. The core will review your request and either Agree to the work or they will ask for more information if needed.

  • To Submit a General Consultation Request

    Once registered, visit the CLIF iLab homepage and navigate to the ‘Request Services’ tab.

    Press the button to initiate the consultation request, enter your name, and click 'proceed'.

    Fill out all the required information. If you are a new user of the facility, you must sign and upload your acknowledgment of the Rules and Policies.

    Submit the request. CLIF Staff will contact you regarding time for training or for further details.

  • To Submit a Training Request

    Once registered, visit the CLIF iLab homepage and navigate to the ‘Request Services’ tab.

    Press the button to initiate the training request, enter your name, and click 'proceed'.

    Fill out all the required information. If you are a new user of the facility, you must sign and upload your acknowledgment of the Rules and Policies.

    Submit the request. CLIF Staff will contact you regarding time for training or for further details.

  • To Create an Equipment Reservation

    Once you have been accepted into your PI’s lab and assigned to a Clemson University project fund (internal users), you can schedule equipment time as a trained user.

    Navigate to the core page: https://clemson.ilab.agilent.com/service_center/show_external/5348 

    At the upper right hand of the page where it says, ‘Welcome Clemson University user, click here to log in or register,’ select click here.

    Enter your Clemson University Credential and password, and sign in.

    Select the Schedule Equipment tab and click on the ‘View Schedule’ button next to the instrument of interest. Click and drag on the time frame you would like to schedule your reservation for.

    A window will pop up that will allow you to verify your reservation details and provide payment information before saving the reservation.

    On the day of your reservation, you will need to sign in and out at the Kiosk in the facility to unlock the machine and record your usage.

Online Scheduling 
Walkup Appointments