How can I keep up to date on institutional announcements regarding COVID-19?
Clemson University is actively monitoring COVID-19 and providing regular updates on how it is impacting our students, faculty, and staff.
Since Clemson University is operating remotely on a modified schedule, how can I pick up my I-20, DS-2019, or mail received by International Services?
International Services (IS) is providing updated shipping options. Please choose one of the shipping options below to request the shipment of your document(s):
- Option 1: All shipping to international destinations must be requested using Express Mail Instructions.
- Option 2: If you need your immigration documents or USCIS mail sent to you quickly and with tracking details, request shipping using Express Mail Instructions.
- Option 3: International Services can send your documents to you, at no cost to you, through the U.S. Postal Service (USPS). This shipping method does not allow tracking and may be slower than other shipping methods. To request that IS ship your document to you via this method, please complete the Shipping Request Form here.
Do you still have call-in/walk-in advising hours?
While Clemson University is operating under a modified schedule throughout the remainder of the Spring 2020 semester, International Services continues to operate remotely. We have developed the following ways to communicate with our office without physically reporting to 108 Long Hall:
Email: Per our normal operating procedures, we are monitoring and responding to emails sent to email@example.com.
Phone/Voicemail: If you phone 864-656-3614, please leave a voicemail. In this voicemail, leave your name, CUID, and phone number. We will respond to voicemails via email.
Advising via Live Chat on IS Website: Click on the tigerpaw icon in the lower right corner of this page to submit your questions to our International Student Advising team.
There is a lockdown in my country due to COVID-19 and shipping services are temporarily suspended. Can I receive a digital copy of my I-20/DS-2019? If not, what is the alternative for me?
The U.S. Department of Homeland Security (DHS) does not allow universities to send digital copies of I-20/DS-2019s. International Services can only mail these documents to you. However, International Services can provide you with Clemson University’s School Code and your individual SEVIS ID number via email. This information will allow you to go online to the DHS website Study in the States and pay your SEVIS I-901 fee. Paying this fee will allow you to be prepared to schedule your appointment with the U.S. Embassy for your visa appointment when visa processing resumes. We will also be prepared to mail your physical document to you once mailing to your home country resumes. If you have any questions, please contact International Services.
Will courses be delivered online for Summer and/or Fall 2020?
Clemson University announced on April 8 that all undergraduate and graduate summer academic courses are to transition to online instruction through August 7. No decision has been made at this time regarding Fall 2020.
When is the deadline to submit required documents to request my I-20 for Summer 2020? For Fall 2020?
- April 15 for Summer 2020
- July 1 for Fall 2020
- We will continue to issue I-20's after this date but will advise you on visa wait times at the U.S. Embassy in your home country, as this could affect your ability to receive a visa in time to arrive to begin classes.)
- We request that students transferring to Clemson from another U.S. institution have their records released no later than one week prior to the start of classes.
Due COVID-19 and the U.S. Embassies' temporary suspension of visa processing in some locations, what if I am unable to obtain a visa and arrive by my program start date?
The U.S. Department of State has published an announcement regarding the suspension of routine visa services due to COVID-19. Given this information, you have the following options:
- Contact the U.S Embassy or Consulate closest to where you live to inquire if any provisions are in place to support your application for a student visa allowing you to keep your intended program start date the same.
- Locate another U.S. embassy or consulate open for routine visa services and try to apply there. Please note travel restrictions and updates to visa services are occurring daily and could affect your travel if you plan to try and apply elsewhere.
- Contact your academic department to request a deferral of your intended program start date. Afterwards, notify International Services of your new program start date by completing the Report Program Start Form in the iStart Portal.
Will the 5-month rule apply if I depart the U.S. and am unable to return within 5 months?
SEVP, within the U.S. Department of Homeland Security, has issued the following guidance: “Under current conditions, if an active F student leaves the United States to complete the spring term online, their SEVIS record should remain in Active status and not be terminated. While the temporary measures related to COVID-19 are in place, students are deemed to be maintaining status if they are making normal progress in their course of study. For that reason, the five-month temporary absence provision addressed in 8 C.F.R. 214.2(f)(4) will not apply for students who remain in Active status.”
*International Services highly recommends that you communicate your travel plans with both your academic department and International Services prior to your departure.
Will I stay in active status if I am taking all online classes during distance learning?
SEVP has issued the following guidance: “SEVP will allow F1 students to temporarily count online classes toward a full course of study in excess of the limits stated in 8 CFR 214.2(f)(6)(i)(G) and 8 CFR 214.2(m)(9)(v), even if they have left the United States and are taking the online classes elsewhere. This temporary provision is only in effect due to COVID-19 and only for schools that comply with the requirement to notify SEVP of any procedural changes within 10 business days.”
Does someone who is a resident alien qualify for the COVID-19 stimulus payment?
A person who is a non-resident alien in 2020 is not eligible for the Payment. A person who is a qualifying resident alien with a valid SSN is eligible for the Payment only if he or she is a qualifying resident alien in 2020 and could not be claimed as a dependent of another taxpayer for 2020. Aliens who received a Payment but are not qualifying resident aliens for 2020 should return the Payment to the IRS.
What should I do to return an Economic Impact Payment (EIP)?
You should return the payment as described in question 41 in the IRS FAQs.