Authorized Users and Families

Students have the option to add authorized users to their accounts, allowing them to access and manage various aspects of the student’s financial records. These authorized users can be given different levels of access, including the ability to view the student’s tuition bill, make payments, enroll in a payment plan, access 1098-T tax information or enroll in eRefund for the Federal Parent PLUS Loan.

To add an authorized user, students can follow these steps:

• Log into their iROAR
• Click on the “Authorized Users” link via TouchNet.
• Enter the email address of the parent or other designated individual.
• The parent or designee will receive an email with login instructions.

Once authorized user access is granted, individuals can log in to review the student’s financial records or make payments as needed. This feature provides flexibility and convenience for students and those managing their financial affairs.

To remain in compliance with the Family Educational Rights and Privacy Act (FERPA), a law administered by the federal government, Clemson University is required to protect the privacy of student education records and provide timely access to and the ability to amend those education records. For students at higher education institutions, FERPA rights belong to the student, not the parent(s), regardless of the student’s age or the fact that the parent(s) may pay the tuition bill.

FERPA applies to any public or private institution of higher education that receives funds under programs administered by the Department of Education, including but not limited to federal grants, Pell grants and guaranteed student loans. In other words, it applies to Clemson University as well as most other colleges and universities.

Student Financial Services can release some student education records (including billing and payment records such as the student tuition bill, payment history or tax information) to parents/guardians with the student’s written consent. Students can provide this written consent by logging into their iRoar account, selecting the “Student Billing” tab, clicking the “My Bill” button and choosing the “Authorized Users” tab at the top of the page. Students can add as many authorized users as necessary and provide as much access to their student financial records as they see fit. 

Please note that Student Financial Services staff is not able to add or edit authorized user information.

Furthermore, authorized users for billing and payment purposes are not granted access to enrollment records, grades, financial aid information or other student records. They are not permitted to enroll in eRefunds except for a Parent PLUS loan. (See Parent PLUS eRefunds for more details.)

Please contact our Student Financial Aid Office at 864-656-2280 or finaid@clemson.edu to inquire about privacy requirements for financial aid. 

Please contact the Office of General Counsel for more information about FERPA by calling 864-656-3414 or our Registrar’s Office at 864-656-2171.