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Department of Student Health Services | Division of Student Affairs | Clemson University

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COVID Isolation and Quarantine Information and FAQs
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Announcements and Hours of Operation

We are experiencing a high volume of calls related to COVID-19. Please review our COVID-19 FAQ’s for answers to COVID-19 questions.

Student Health Services pledges support to the African-American and Black community and denounces racism and acts of racial violence. We respond with grief and sorrow to the race-based tragedies documented across our country and acknowledge the damaging effects of structural and institutional racism on those targeted. We acknowledge the suffering caused by the COVID-19 pandemic that has disproportionately affected Black, Native American, and Latinx communities and brought heightened attention to the tragic, and largely avoidable, consequences of disparities in health care. We also acknowledge that people of Asian descent have been unfairly blamed for the spread of the disease. These incidents have served to illustrate the more entrenched and widespread pandemic of racism. We join with all who seek social justice, reform and equality.

As Clemson University’s student health provider for medical, mental health, and public health services, we affirm our commitment to provide a validating, healing environment to our students who have been affected directly, vicariously or moved to compassion by the traumatic events. We strive, as a multiculturally sensitive health center, to accept each individual student with openness and respect that fosters inclusive excellence.


Redfern Health Center will operate under modified operations throughout the duration of the COVID-19 pandemic.

The health center is open to care for students' health care needs throughout the duration of the COVID-19 pandemic. Visits can be in-person or virtual. Our Pharmacy is available to students who need new prescriptions filled or refills, with curbside, walk-up or pick-up service. 

Please do not come directly to Redfern Health Center, but rather call first. If you need medical care or lab testing, please call 864-656-1541 to request an appointment. Appointments can also be scheduled online in MyHealth-e.

For prescription refills or transfers, please call the Pharmacy at 864-656-3562. Curbside service is available for prescription drop-off and pick-up. Learn more about how we might better meet your pharmacy needs on the Pharmacy webpage.

Counseling and Psychological Services (CAPS) continues to provide counseling and psychiatric services to support students throughout the COVID-19 emergency. These services are being delivered primarily through videoconference or phone, promoting social distancing and reducing the spread of the virus to both the students and the providers. Consistent with Clemson University’s guidance for social distancing, in-person visits are the exception and only considered when the benefits outweigh the risks. During this time, emphasis is on assisting students to adapt and cope with factors outside their control while courageously acting on those factors within their power.

Visit our Appointments/Access to Care webpage for information on CAPS’ modified services during this time.

Our overnight and over-the-weekend emergency phone-support service remains available by calling the Clemson University Police Department at 864-656-2222 and asking to speak with the CAPS counselor on call.

Monday, Tuesday, Thursday, Friday

8 a.m.- 4:30 p.m.


9 a.m.- 4:30 p.m.

Closed University Holidays – The Redfern Health Center COVID-19 Information Line (864-656-3571) is operational during University holidays and weekends. See hours of operation below.

Emergency/After-Hours Care

Redfern Health Center General Information: 864-656-2233

Redfern COVID-19 Information Line: 864-656-3571
  • Please read our COVID-19 webpage before calling as we're currently experiencing a very high call volume and your question may be answered there.
  • This phone line is available Monday-Friday: 8 a.m.-4:30 p.m.
  • If you are a student and need care after hours, please visit our emergency/after-hours care webpage to see your options, including MUSC Virtual Urgent Care and our Nurse Line: 855-771-6077. You will be asked to provide your name, birthdate and CUID number.

Isolation and Quarantine Information and FAQs

Mental Health and Well-being Tips

Clemson COVID-19 Updates