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Insurance and Billing

Clemson University offers a comprehensive Student Health Insurance Plan (SHIP), administered by BlueCross BlueShield (BCBS) of South Carolina. The SHIP is available to eligible students, legal spouses and dependents of students at competitive premiums. 

Student Health Services, located in Redfern Health Center, is an in-network provider for the SHIP. Claims are filed in-house. The pharmacy at Redfern is a preferred pharmacy for the SHIP; enrollees have no deductible and lower copays.

Download the mobile app: My Health Toolkit

Undergraduate domestic students are not required to have health insurance. If you want to enroll in the SHIP, please follow the instructions for Voluntary Student on the SHIP website: clemson.myahpcare.com

If you are an undergraduate international student, please view the drop-down box below.

Health insurance is REQUIRED for the following students who are considered Mandatory Students:

  1. Graduate students enrolled in nine or more credit hours on the main campus in Clemson

  2. Graduate students classified as graduate assistants (GAs) at all campus locations (GAs receive a per-semester student insurance subsidy when enrolled in the SHIP).

  3. All F-1 and J-1 international students

If you fall into one of these categories, you are charged for the SHIP on your bill in iROAR. Please follow the steps found in the "Activate Enrollment" drop-down box below. You may submit a waiver if you have alternate insurance coverage that meets University requirements.

If you do not fall into one of these categories and are not charged for the SHIP on your bill in iROAR, you can still enroll in the SHIP as a Voluntary Student.

Please note: Check your bill in iROAR at the beginning of the semester and after any changes to your schedule. Changes to your schedule can cause the insurance charge to drop off or be added your account.

If you are considered to be a Mandatory Student (students required to have health insurance and are charged for the SHIP on their bill in iROAR) and you do not submit a waiver, you must complete the steps below to activate your enrollment. This can only be done during the open enrollment period. 

  1. Register for classes and wait 48 hours.

  2. When it’s been 48 hours since you registered for classes, visit clemson.myahpcare.com and click on “Enrollment” in the top navigation.

  3. Click on the link for "Mandatory Students" and follow the steps.

The Insurance and Billing Office is located in rooms G-22 and G-23 in Redfern Health Center (when you enter Redfern, proceed downstairs and follow the directional signage). To contact the Insurance and Billing Office, call 864-656-3561 or email Redfern@clemson.edu.

Payment for services not covered by the university health fee is expected at the time of service. Students not paying the university health fee are charged for office visits.

Cash, personal check, HSA, TigerStripe, Visa, MasterCard, Discover, American Express or Apple Pay are accepted. Outstanding balances can be paid online through CU Marketplace (amount owed can be found in MyHealth-e under Account Summary).

We courtesy file as an out-of-network provider for the following commercial medical insurance plans*:

Please note that we file claims for medical and psychiatry services only; we do not file claims for psychologist or counselor visits at this time.

  • Aetna

  • Blue Cross and Blue Shield of South Carolina

  • Blue Cross and Blue Shield Preferred Health SC

  • Blue Cross and Blue Shield South Carolina FEP

  • Blue Cross and Blue Shield State Employees – SC Health

  • Cigna

  • Coventry Health Care National Network

  • Humana Health Plan

  • Tricare East

  • Tricare for Life

  • United HealthCare of all states

*We are not a Medicaid or Medicare provider and cannot submit claims for reimbursement. If you need assistance with finding a local Medicaid/Medicare provider, call the Insurance and Billing Office: 864-656-3561.

Please upload your medical insurance card in MyHealth-e so we have your information on file.

Patients are responsible for any charges not paid by their insurance plan. You will be notified of your balance after insurance has processed either by a bill in the mail or secure message in MyHealth-e. You may view the patient balance on the MyHealth-e portal by clicking on 'Account Summary'. From the 'Account Summary' page, there is a link to pay via CU Marketplace.

Any patient has the right to request a certain visit be excluded from filing. To do so, just tell a Student Health Services staff member that you do not want insurance filed for that day. You will then need to visit the Insurance and Billing Office (located in rooms G-22 and G-23 in the basement of Redfern) to complete the request and make sure the claim does not get filed.

We file as an in-network provider for most pharmacy insurance plans. Please use our online form to enter your pharmacy insurance card informationYou may also complete the Pharmacy Prescription Card Information Form and fax or drop it off at the pharmacy in Redfern Health Center. Unpaid balances will be transferred to the student's University tuition and fees bill at the end of each semester.

2018–2019 Price List

University policy requires all students registered for six or more credit hours (three hours during each summer term) to pay the University health fee.

Learn More About the Health Fee

International Student Insurance. (n.d). Overview of the US Healthcare System for International Students. Retrieved from URL