Appointments/Access to Care
Student Health Services (SHS) operates on an appointment-based system. Many medical appointments can be scheduled for the same day. Appointments for annual gynecological exams, physical exams, allergy injections and travel consultations should be made in advance. See how to make an appointment below.
1. Call the Appointment Line: 864-656-1541
Exception: HIV/STI testing (must be made online through MyHealth-e)
2. Schedule Online Through MyHealth-e
Appointments can be made online for the following medical services only:
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Allergy injections
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Immunizations (including TB testing)
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HIV/STI testing (including free AID Upstate testing at Redfern)
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Travel Clinic
3. Walk-in for Urgent Care
Patients with urgent problems may walk in. The appointment specialist will send you to Nurse Triage to be assessed by a registered nurse. Urgent problems might be referred to a doctor or nurse practitioner.
General Reminders
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To avoid a fee, arrive on time or cancel by 11:59 p.m. the day prior to your scheduled appointment.
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If you require specialized paperwork, please complete your portion and bring the paperwork with you to your appointment. Also, bring a list of your current medications and your pharmacy insurance card (if not already on file).
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Make sure your information is up-to-date in MyHealth-e.
To receive automated text message appointment reminders from SHS on your cell phone, go to MyHealth-e and update your profile by entering your mobile phone number and carrier. If your phone number or carrier change, don't forget to update this information in MyHealth-e.
Student Health Services charges a fee for missed appointments and late cancellations. Charges vary by visit type. To avoid a fee, arrive on time or cancel by 11:59 p.m. the day prior to your scheduled appointment. Appointments can be canceled through MyHealth-e.
Access to Care/Initial Visit
You can access Counseling and Psychological Services (CAPS) care during the CAPS CU Now walk-in clinic that operates from 10 a.m.–2:30 p.m., Monday–Friday. It runs on a first-come, first-served basis, and you should plan to spend one-and-a-half hours for this initial assessment. You will walk out of this initial assessment with a detailed plan for services.
Follow-up Visits and Groups
You will work with CAPS to schedule appointments. While Redfern Health Center is open weekdays until 5 p.m., or 4:30 p.m. during summer/semester breaks, many of the group sessions and workshops are offered after 5 p.m. in order to accommodate students’ schedules. Given that some mental health needs also require medication, CAPS works collaboratively with Medical Services for medication management. CAPS also provides psychiatric services.
Psychological Emergencies
In case of an after-hours psychological or interpersonal violence related emergency, call Clemson University police at 864-656-2222 and ask to speak with the CAPS on-call counselor.
To receive automated text message appointment reminders from SHS on your cell phone, go to MyHealth-e and update your profile by entering your mobile phone number and carrier. If your phone number or carrier change, don't forget to update this information in MyHealth-e.
Student Health Services charges a fee for missed appointments, late arrivals and late cancellations. Charges vary by visit type. To avoid a fee, you must cancel by 11:59 p.m. the day prior to your scheduled appointment. Appointments can be canceled through MyHealth-e.
Please arrive 15 minutes prior to your scheduled appointment. If you arrive more than 15 minutes late for your appointment, you may be charged a fee.
