Appointments/Access to Care
MODIFIED OPERATIONS DURING COVID-19 EMERGENCY
Redfern Health Center will operate under modified operations throughout the time of online instruction.
The health center will remain open with limited services to care for students' urgent health care needs throughout the time of online instruction. Our Primary Care Medical Clinic, Radiology and Lab will be available to students who need urgent medical care. Our Pharmacy is available to students who need new prescriptions filled or refills with curbside service or transfers to their pharmacy at home.
We are not accepting routine or non-urgent care appointments at this time.
Please do not come directly to Redfern Health Center, but rather call first. If you need medical care or lab testing, please call 864-656-3571 to request an appointment.
For prescription refills or transfers, please call the Pharmacy at 864-656-3562. Curbside service is available for prescription drop-off and pick-up. Learn more about how we might better meet your pharmacy needs on the Pharmacy web page.
Counseling and Psychological Services (CAPS) continues to provide counseling and psychiatric services to support students throughout the COVID-19 emergency. These services are being delivered primarily through videoconference or phone, promoting social distancing and reducing the spread of the virus to both the students and the providers. Consistent with Clemson University’s guidance for social distancing, in-person visits are the exception and only considered when the benefits outweigh the risks. During this time, emphasis is on assisting students to adapt and cope with factors outside their control while courageously acting on those factors within their power.
Our overnight and over-the-weekend emergency phone-support service remains available by calling the Clemson University Police Department at 864-656-2222 and asking to speak with the CAPS counselor on call.
The customary walk-in clinic that operated daily from 10 a.m.-2:30 p.m. has been modified to remote access. Students seeking services can call CAPS reception at 864-656-2451 during business hours (8 a.m.-4:30 p.m.). Counselors will be available to conduct a brief phone screen to determine the best way to serve your needs.
Students in established individual counseling relationships are to reply to secure messages from their counselors. Look for these secure messages in the MyHealth-e portal. These services are being delivered primarily through videoconference or phone.
Established groups will continue to be offered via videoconference. Group facilitators will reach out to group members, and group members are to reply promptly to the counselor’s secure message for instructions. Some groups have been cancelled, such as the Tranquility Workshops. The counselors for students enrolled in these workshops will be reaching out to them to make alternate plans of service.
Both Dr. Mouzon and the Medical University of South Carolina (MUSC) telepsychiatrists will continue to provide services through videoconference or phone. These providers will contact students with scheduled appointments. The customary nurse-mediated telepsychiatric visits with the MUSC psychiatrists are being modified. Juanita Foster, RN, remains the point of contact for the MUSC psychiatrists and will facilitate the visit. New appointments can be scheduled by calling CAPS reception at864-656-2451. The process of undergoing a CAPS Individual Assessment prior to scheduling an appointment with a psychiatrist will still be followed.
Beginning April 3-May 8, 2020, CAPS is extending services to students enrolled in innovation campuses throughout the state. Counseling and psychiatric services will be available through videoconference and phone. The applicable health fee will be waived, making counseling available at no cost. Fees apply to psychiatric services and mandated referrals.
Please note that CAPS providers abide by licensing laws and provide services, including remote services, in the state in which they are licensed. Therefore, students located outside South Carolina will be assisted with accessing care in their communities.
The CAPS staff remains committed to supporting the Clemson University student population.
Monday, Tuesday, Thursday, Friday
8 a.m.- 4:30 p.m.
Wednesday
9 a.m.- 4:30 p.m.
General Information: 864-656-2233
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Student Health Services offers translation services for more than 200 languages, including American sign language.
