Can I keep my health, dental and vision insurance when I retire?
Do I need a referral or preauthorization before having surgery or seeing a specialist?
How can I get a copy of my benefits statement?
How can I get a copy of my life insurance policy?
How do I add my newly adopted child to my insurance?
How do I add someone to or remove someone from my insurance coverage?
I am a 9 month faculty member and I plan to terminate employment at the end of the current academic year or during the summer. How does this impact my insurance?
I am a 9 month faculty member and I plan to transfer to another academic employer for the fall that offers the SC state insurance benefits. How does this impact my insurance?
I am being charged a fee for using tobacco. No one on my insurance uses tobacco. How can I get this charge removed?
I have a question about a claim. Who should I contact?
I need to change my PEBA contact information (address, phone number, etc.). Can you send me a form?
I need to order another insurance card. Who should I contact?
I received a letter from Social Security because I will be turning 65 soon. How does this affect my insurance coverage?
I received a notice that I have a pre-existing waiting period for my health insurance. What does this mean?
I’m a new employee but haven’t received a health insurance card in the mail yet. I have a doctor’s appointment scheduled soon. What should I do?
I’m having a baby. Do I need to notify my health plan before receiving maternity services?
If I terminate employment, when does my insurance coverage end?
Is there anything I can do to better manage my healthcare costs?
My health claims are not being paid becausethe carrier states it does not pay for pre-existing conditions. What does this mean and how can I correct it?
We’re planning a vacation. Does my health plan offer coverage outside of South Carolina?
What can I do to continue my insurance if I have lost my job?
What changes can I make to my insurance when I get married?
What do I need to do if I am going for a routine physical (wellness exam)?
What happens to my life insurance when I retire?
What should I do if I’m getting divorced?
What should I do if I’ve been called to active-duty military service?
Who should I contact to report the death of a subscriber or his/her covered spouse or child?
Why does my position not qualify me for insurance?
Why doesn't the State provide more preventive coverage such as physicals or Pap smears?