Welcome to Student Financial Services

The quickest way to contact us is through email at studentbillquestions@clemson.edu. In addition, you can contact us by phone or live chat during the hours listed below.

Call us at 864-656-5592
8:00 AM to 1:00 PM
Monday - Friday

Begin a conversation by clicking on the chat icon (available during live hours).
2:00 PM to 4:00 PM
Monday - Friday

We apologize for any inconvenience, but we are not able to accept in-person payments at this time due to social distance limitations within our office. In order to ensure timely posting of your payment, we strongly recommend that you make an online payment via iROAR

Please review our FAQs for additional information.

The Office of Student Financial Services is committed to offering students and authorized users support in meeting their financial obligations to the University while serving in an environment of equality, responsibility, and dignity. To best assist the Clemson University community, we strive to provide exceptional customer service in making the student billing and payment process as accurate, accessible and seamless as possible.


Email Notification Policy

The official method of communication with the Clemson University Student Financial Services Office is via the University issued email account. In order to stay informed and aware, students are required to set up and maintain their email accounts. You should check your email frequently.

We recommend that you add the following email address to your "safe" list within your email system's spam filters: studentbillquestions@clemson.edu — our general email account with monitored two-way communication. If you have issues with your email account, go to https://ccit.clemson.edu/support/current-students/email-and-accounts/ for more information.

If our office does need to mail a check, document, form or notice, we will use the permanent address from your iROAR account.

Important News

  • Fall 2021 tuition and fee payments are due on August 12, 2021. Fall bills will be available on July 19 to view and pay via the student's iROAR account.
  • Financial Responsibility Acknowledgement
    Since Fall Semester 2016, Clemson University requires all students to accept a Statement of Financial Responsibility. The statement was recently updated. All students will be required to review and accept for Fall Semester 2020, and then every ninety days thereafter. The statement is maintained in iROAR under the Student Billing tab.
  • 2020 1098-T statements are available online via iROAR. Please see https://www.clemson.edu/finance/student-financials/1098T.html for more information.
  • Parent PLUS Loan eRefund is now available! 

Fast Facts about eRefund and eChecks


For more information during office hours call 864-656-5592 or email: studentbillquestions@clemson.edu