I have tried to login to Kronos using my Novell user name and password but I cannot access the system. What should I do?
If you are attempting to login to Kronos but have been unsuccessful, make sure that the user name you are entering into Kronos is lower case. PeopleSoft will allow for an upper or lower case user name, but Kronos will not. To access Kronos, your user name must be entered in lower case.
Also, if you are attempting to login to Kronos off campus, you will need to login to VPN first at http://www.clemson.edu/ccit/get_connected/vpn/.
If you are still having trouble accessing Kronos after using lower case for your Clemson primary user name (or after logging into VPN from off campus), please submit a question online to Ask-HR at http://www.clemson.edu/employment/contact_hr/employees/ or call 864-656-2000 for assistance.