Student Mail Services FAQ



  • Can I purchase money orders or passports?

    We do not provide those services at this time. The Clemson US Post Office, located downtown next to the Kangaroo Express/Campus Store, provides passport services.

  • Can I fax?

    Yes! The price is $.50 for every page local (864 area code or toll-free numbers). For long distance, we charge $2.00 for the first page and $.50 for every additional page. Taxes are not included.

  • I have a package to drop off. Can I do it there?

    You may drop off any USPS, UPS, and FedEx packages with prepaid labels. DHL requires a scheduled pickup. They can be reached at 1-800-225-5345. Deadlines for same day pickup are as follows:

    • 3 p.m. – USPS and FedEx Ground
    • 4 p.m. – UPS and FedEx Express

    If you are using a pre-existing account number, blank UPS and FedEx airbills are available. Please note that FedEx Ground requires items to be sent from a FedEx authorized facility OR a scheduled pickup may be made.

  • Can I purchase packing supplies?

    Yes! We have a variety of boxes, envelopes, and packaging material available. Please note that we may not have appropriate material for special size items, such as instruments, large signage, etc. Please contact us for questions.

  • I won’t be on campus during the summer. Do you have forwarding services?

    We do not provide regular forwarding services. Please contact senders to notify them of your current address. If an item was sent by mistake, or you were not able to check before leaving, we can forward any USPS item free of charge. Items delivered by UPS and FedEx will require payment to ship. Please contact us for details.


  • Can I purchase a mailbox?

    Any students, staff, or organizations may purchase a mailbox. Individual students and staff mailboxes are $80 for a full school year or $40 per semester. You may stop by our location to purchase a box. Box purchases are cash or check only. Checks are to be made to Clemson University. If you are an organization, please contact us for pricing. Students living in on-campus housing automatically receive a mailbox and no payment is necessary.

  • My mailbox requires a key to open. When can I pick it up?

    You may stop by Student Mail Services between 8-10 a.m., Monday-Friday to pick up your mailbox key.

  • What do I do with my key during the summer or when I graduate?

    If you are living on campus next semester, you may keep your key. Your mailbox information will rollover. If you are graduating, please drop off your key before you leave campus. You may also mail it to us, as well. If not returned, you may be subject to a non-return fee.