For all IT-related requests, please email ITHELP@clemson.edu Subject: CECAS ICAR GREENVILLE, CC Curt Russell. Enter your problem description with any helpful information - include screenshots of errors.
After submitting an ITHELP request, bring your computers and IT-related requests to the CCIT Support Center [413 Media Center]. There is also an 8 PC public computer lab located there. Please note that we will process all requests in the order that they were received.
Clemson University, as well as the College of Engineering, Computing and Applied Sciences, provides licensure for certain pieces of software that are heavily used in your courses. The CUICAR Support Staff primarily installs these software applications. We receive a high volume of requests at the beginning of each semester. As we work towards providing the quickest possible service, we want to ask for your patience and understanding.
You can access and download some software applications without our help. Visit the CCIT Software Information page to install Microsoft Office, Trend Micro OfficeScan, on-campus printers and plotters, and Eduroam wireless.
Please consider the following hardware recommendations when purchasing a laptop or computer system.
You can purchase Dell systems with extended warranties and next-day business support through Clemson University. Please view CCIT's Recommended Laptops.
There is a printer available to CUICAR students in the common area (located by the lab machines). Information on PaperCut stations, print quotas, and rates, please visit CCIT's Printing-Plotting page.
All students have access to the scanner in 319A; however, you are not allowed to print and copy here. If you need assistance coding your name for email scanning, we are happy to help. If you have any issues with these installations/configurations, please submit an ITHelp ticket.
There is also access to a Plotter in the ICAR media center: Room 413. The use of the plotter is restricted to computer labs and the computer lab machines that are set up in the media center. Requests for plotting assistance should follow the same procedure as all IT requests.
To set up your devices for email, connect to wireless or a VPN, and receive emergency text messages, please visit Clemson Mobile.
Feel free to submit a ticket if you have any questions or concerns.