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Contact the Ombuds to get information about the various resources Clemson University offers.  Below are some self-help resources.


  • The Organizational Ombudsman:  Origins, Roles, and Operations—A Legal Guide by Charles L. Howard
  • Difficult Conversations by Douglas Stone, Bruce Patton, and Sheila Heen
  • Nonviolent Communication by Marshall B. Rosenberg
  • Dignity:  Its Essential Role in Resolving Conflict by Donna Hicks
  • Conflict Coaching:  Conflict Management Strategies and Skills for the Individual by Tricia S. Jones and Ross Brinkert
  • The Bully at Work: What You Can Do to Stop the Hurt and Reclaim Your Dignity on the Job by Gary and Ruth Namie
  • Getting to Yes by Roger Fisher, William Ury, and Bruce Patton
  • Getting Past No:  Negotiating Your Way from Confrontation to Cooperation by William Ury
  • Beyond Blame:  A New Way of Resolving Conflicts in Relationships by Jeffrey Kottler
  • Please Understand Me:  Character & Temperament Types by David Keirsey and Marilyn Bates
  • The Anatomy of Peace:  Resolving the Heart of Conflict by The Arbinger Institute
  • The Mediation Process:  Practical Strategies for Resolving Conflict by Christopher W. Moore
  • The Little Book of Restorative Justice by Howard Zehr
  • The Good Fight: Use Productive Conflict to Get your Team and Organization Back on Trackby Liane Davey