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Electronic Research Administration (ERA)

Overview of the Department

The Electronic Research Administration (ERA) is a newly established, centralized department within the Division of Research, created to provide essential guidance and support across various areas of technology. Our focus is to streamline processes for staff members by assisting departments with systems like Infoed, IT support, technical assistance, and desktop support to ensure smooth operations.

Additionally, our team supports reporting, data analysis and data management and develops metrics to help departments across the division make informed decisions and maintain secure, organized data processes. We also manage departmental websites for the Division of Research, oversee their maintenance, updates, and security, and create digital content such as training materials and instructional media, enhancing technological capabilities and collaboration across the division.


For any questions please refer to the Frequently Asked Questions (FAQs) page. If you don't find the information you're looking for there, feel free to reach out to ERA Director Mike Bryant.


ERA Services & Offerings

Submit an Infoed Request

Submit a form for requests related to InfoEd such as security access, workflow modifications, application errors, messaging issues, reporting requests, training and education requests, or any other inquiries.

Submit Data Request

Submit a form to request data from the Division of Research, specifying the financial year and other details listed on the form.

PC Support Ticket

Submit a ticket using this form for any issues with your PC, software or other tech equipment. Please include detailed information to help us resolve your issue efficiently.

Submit a new Application Request

Request access to new applications such as Wrike, DocuSign, or any others.

Other IT Support

For any other IT support requests beyond PC issues submit this form. Please include detailed information to help us come up with a solution efficiently. These requests will be directed to the ERA Director Mike Bryant.

Submit DocuSign Template Request

Submit a form to request for a DocuSign template for signature use

Submit Training Requests

Submit a training request form if you need digital content such as user guides, instructional videos, or training courses created for your department's needs.

News and Updates

Electronic Research Administration
Electronic Research Administration | 230 Kappa Street, Suite 200