Skip to content

Electronic Research Administration

ERA Support & Guidance

Guidance on InfoEd Requests

Fill out the InfoEd Request Form for the following requests:

  • Agreement Intake Form
  • Security Access
  • Route / Workflow Modification
  • e-form
  • Modifications / Changes
  • Application Errors
  • Messaging Issues
  • Add Sponsor
  • Training & Education Requests
  • Other

 

COI Disclosure

To do so, please refer to the Conflict of Interest (COI) website for more information.

Consulting Approval Request

To do so, please refer to the Conflict of Interest (COI) website for more information.

IRB, IBC or IACUC (AUP) Protocol

Please refer to the Office of Research Compliance website for complete guidance.

Proposal through InfoEd

Please refer to the FAQs website for the Office of Sponsored Programs for more information.

I need an AI Tool other than the Clemson-contracted AI Tools. How do I request one?

Please fill out the CheckIT request form. If you're unsure or have any questions related to AI Tools, reach out to DoR at ResearchAI@clemson.edu.

I need a specific software for my job needs. What is the process that I need to follow?

Please visit the CCIT website to see if the software you need is available in the list provided by CCIT and download it. If you encounter any issues with downloading or accessing the software, reach out to CCIT via email or phone number listed on their website.
If you need a software that is not listed on the CCIT website then please fill out our Application Request Form.

I am having some issues with my desktop or related hardware. Who do I contact?

Please fill out the form requesting IT Support and your request will be processed.

What do I need to keep in mind when requesting research data?

When requesting for research specific data please clarify in the Request Research Data if you need data by the calendar year or fiscal year. Please note that Clemson University's year is based on a fiscal year from July 1 to June 30.

How do I make a Sponsor Request?

Fill out the InfoEd Request Form

I need help with updates to my website. Who do I contact?

For website updates, please reach out to Nidhi Verma at nvarma@clemson.edu.

I have content to turn into a training program with attendance and progress tracking. What's the best approach?

The most effective approach is to collaborate with our team to design a customized training program. We can transform your content into engaging, interactive modules using industry-leading course creation tools such as Articulate, Adobe Captivate, and Camtasia. Additionally, we leverage AI technologies to enhance voice-overs, graphics, and animations. We’ll also set up attendance and progress tracking through the university's LMS and ensure the final product aligns with best practices in instructional design. Please fill out our Training Solutions Form.

How can I get help turning my content into a user guide or video tutorial, and who should I contact to start the process?

We are here to assist you with your specific digital content creation requirements. Please fill out our Training Solutions Form specifying the deliverables.