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Electronic Research Administration

ERA Support & Guidance

How do I access InfoEd?

Guidance on InfoEd Requests

Fill out the InfoEd Request Form for the following requests:

  • Agreement Intake Form
  • Security Access
  • Route / Workflow Modification
  • e-form
  • Modifications / Changes
  • Application Errors
  • Messaging Issues
  • Add Sponsor
  • Training & Education Requests
  • Other

 

COI Disclosure

To do so, please refer to the Conflict of Interest (COI) website for more information.

Consulting Approval Request

To do so, please refer to the Conflict of Interest (COI) website for more information.

IRB, IRC or IACUC (AUO) Protocol

Please refer to the Office of Research Compliance website for complete guidance.

Proposal through InfoEd

Please refer to the FAQs website for the Office of Sponsored Programs for more information.

I need a specific software for my job needs. What is the process that I need to follow?

Please visit the CCIT website to see if the software you need is available in the list provided by CCIT and download it. If you encounter any issues with downloading or accessing the software, reach out to CCIT via email or phone number listed on their website.
If you need a software that is not listed on the CCIT website then please fill out our Application Request Form.

I am having some issues with my desktop or related hardware. Who do I contact?

Please fill out the form requesting IT Support and your request will be processed.

What do I need to keep in mind when requesting research data?

When requesting for research specific data please clarify in the Request Research Data if you need data by the calendar year or fiscal year. Please note that Clemson University's year is based on a fiscal year from July 1 to June 30.

How do I make a Sponsor Request?

Fill out the InfoEd Request Form

I need help with updates to my website. Who do I contact?

For website updates, please reach out to Nidhi Verma at nvarma@clemson.edu.

I have content to turn into a training program with attendance and progress tracking. What's the best approach?

The best approach is to collaborate with our team to design a custom training program. We’ll help turn your content into interactive modules, set up attendance and progress tracking using our LMS (Tiger Training), and ensure everything aligns with best practices. Please submit your requirements via our Training Solutions page.

How can I get help turning my content into a user guide or video tutorial, and who should I contact to start the process?

We are here to assist you with your specific digital content creation requirements. Please submit a request on our Training Solutions page specifying the deliverables.