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Electronic Research Administration (ERA)

Overview of the Department

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“Welcome to Electronic Research Administration (ERA). ERA supports the Division of Research through research administration systems, reporting and data solutions, websites, training and e-learning, technical support, and research tools such as InfoEd, GrantForward, CITI, and other enterprise applications that support the research mission.”

Mike Bryant
Director, ERA
Electronic Research Administration (ERA)

ERA Services & Offerings

Select a service below to get started.

Submit an InfoEd Request

Submit a form for requests related to InfoEd such as security access, workflow modifications, application errors, messaging issues, reporting requests, training and education requests, or any other inquiries.

Submit Data Request

Submit a form to request data from the Division of Research, specifying the financial year and other details listed on the form.

PC Support Ticket

Submit a ticket using this form for any issues with your PC, software or other tech equipment. Please include detailed information to help us resolve your issue efficiently.

Submit a New Application Request

Request access to new applications such as Wrike, DocuSign, or any others.

Other IT Support

For any other IT support requests beyond PC issues, submit this form. Please include detailed information to help us come up with a solution efficiently. These requests will be directed to the ERA Director Mike Bryant.

Submit DocuSign Template Request

Submit a form to request a DocuSign template for signature use.

Submit Training Requests

Submit a training request form if you need digital content such as user guides, instructional videos, or training courses created for your department's needs.

Research AI Guidance Request

Questions about using AI tools in research? Request guidance and we'll help direct you to the appropriate resources.

AI Requests (New)

Request assistance from the ERA team with AI-related questions, consultations, tools, features, agents, or workflow solutions. Submit your request and we'll help connect you with the appropriate resources and support.

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Research Data Spring

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How RDS can help

Explore RDS

RDS connects people, processes, and trusted information to help teams across Clemson’s colleges and departments make sense of their data, find approved guidance, and spend less time searching or repeating administrative work—leaving more time for work that supports research. Explore RDS dashboards, knowledge services, and workflows. The RDS AI assistant, built with ChatGPT, is in development. Each service follows its approved access and information-governance requirements.

Research Data Spring (RDS)

Electronic Research Administration (ERA)

Electronic Research Administration (ERA) | 230 Kappa Street

8646563577 | |