Frequently Asked Questions
Protecting the Community
The REDDI Lab processes all on-campus screening tests and helps with testing in the surrounding community, frequently providing test results within the same day of sample collection. Such a short turnaround time allows individuals to return to work, school, and regular activities as soon as possible.
If you have a question that is not answered below, please reach out to us by email.
For questions about your own test result, please contact Redfern Health Center at (864) 656-1541 or call the REDDI Lab during our regular operating hours listed below.
Lab Hours: Monday-Friday 8 AM - 4 PM
Lab Phone: (864) 656-8859
Q: Who does the REDDI Lab offer services to? A: Currently, the REDDI Lab only performs testing for Clemson University students. University faculty and staff should seek testing by reaching out to their primary care provider.
Q: How do I schedule a test? A: Make an appointment online in MyHealth-e or call the Redfern Health Center appointment line at (864) 656-1541.
Q: How long do test results take? A: Patients should expect to receive test results within 48 hours of the lab receiving their sample.
Q: It’s been over 48 hours, and I still don’t have my test results. What do I do? A: For result questions, Clemson University students can call Redfern Health Center at (864) 656-1541. All other patients should call their primary care providers.
Q: How long should I quarantine if I test positive? A: Patients should follow the advice of their primary care provider regarding treatment or quarantine.
Q: Does the REDDI Lab provide services besides diagnostic testing? A: Yes, Clemson University researchers can utilize the REDDI Lab’s development laboratory space for furthering their efforts. For prices, please contact Dr. Austin Smothers.
