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Concur Expense and Travel Services

Managing an Existing P-card

Canceling, Suspending or Reinstating an Existing P-card

A P-card will need to be:

  • Canceled when an employee leaves the University or transfers departments.
  • Suspended when an employee is on leave to prevent unauthorized use.
  • Reinstated when a suspended card is ready to be used again.

Steps to Cancel, Suspend, or Reinstate a P-card

Step 1

Log into concur.app.clemson.edu.

Step 2

Navigate to the Request tab and click Create New Request.

Step 3

Fill in all required boxes.

  1. Request Type: University Card Services Request.
  2. Card Request Description: State what type of change you need. 
  3. University Card Request Type: #3 Cancel/Suspend/Reinstate. 
  4. User Type: Select either CU or CUF employee.
  5. Business Unit, Department, Fund, Project/Grant: Enter your department's default chart field string.

Click Create Request.

Step 4

Click Add.

Step 5

Select either #5 Card Cancel/Close or #6 Card Reinstate/Suspend from the expected expense drop-down list.

Step 6

Complete all required fields marked with a red asterisk.

Once all fields have been completed, click Save.

Step 7

Click Submit Request.

Note: Yellow Alerts are not errors but helpful tips for your awareness.

Step 8

Once your P-card request has been submitted, it will go to the Supervisor and then to the Card Administrator. You can check the status of your request by clicking Request Details > Request Timeline. Please allow two business days for the Card Administrator to approve the request.

Updating an Existing P-card

Card limits can be increased in Concur with proper justification and approvals. Visit our Travel Site for P-card policy details.

Steps to Request a Card Limit Increase

Step 1

Log into concur.app.clemson.edu.

Step 2.

Navigate to the Request tab and click Create New Request.

Step 3

Fill in all required boxes.

  1. Request Type: University Card Services Request.
  2. Card Request Description: “Card Increase.”
  3. University Card Request Type: #2 Change to Existing Card.
  4. User Type: Select either CU or CUF employee.
  5. Business Unit, Department, Fund, Project/Grant: Enter your department's default chart field string.

Click Create Request.

Step 4

Click Add.

Step 5

Select #3 Card Limit Change from the expected expense drop-down list.

Step 6

Complete all required fields marked with a red asterisk.

  1. Type of Limit Change: Monthly changes your monthly limit ($20,000 is standard), and Single Transaction changes how much can be spent when making one purchase ($2,500 is standard).
  2. Type of Increase: Permanent or Temporary.
  3. Limit Requested: Enter the desired amount here. If you need to increase a new P-card, choose Monthly Limit Change and enter 20,000 in this section.
  4. Limit Change Start Date: If you need to make a purchase, please enter the date on which the purchase needs to be made. Enter today's date if you need to increase a new card limit.
  5. Temp Limit End Date: Only fill out if the increase is temporary. Enter the last day that the purchase can be made.
  6. Supplier Name: Only required if you increase your card for a specific purchase.
  7. Business Justification for Increase: Enter the information about why you need the increase. Example: Received new card and need to increase for purchasing or make a one-time purchase of ____.

Once all fields have been completed, click Save.

Step 7

Click Submit Request.

Note: Yellow Alerts are not errors but helpful tips for your awareness.

Step 8

Once a card increase request has been submitted, it will go straight to the Card Administrator. You can check the status of your request by clicking Request Details > Request Timeline. Please allow two business days for the Card Administrator to approve the request.