Onboarding and Access
Step One
Complete the FERPA and Confidentiality Training Program (contingent workers: email registrar_BA@lists.clemson.edu).
Step Two
Once you have completed the FERPA Training and acknowledged your Confidentiality Statement, submit the iROAR Security Request.
Registration Coordinator Onboarding
Registration Coordinators have a robust training program available for onboarding. All six phases must be completed. Phase I and II are required before any system access can be granted. A listing of the required phases is noted below. It is recommended to complete the phases in order when possible.
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Phase 1: FERPA and Forms
Complete steps 1 and 2 as outlined in Request iROAR Access above.
- FERPA and Confidentiality Training Program
- iROAR Security Request Form
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Phase 2: Registration Coordinator 101
Complete the Registration Coordinator 101 Training. These are all the required videos for Banner 9 and 25 Live.
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Phase 3: Schedule Meetings
Schedule your hands-on practice session and zoom meeting with a member of the Scheduling team in the Registrar’s Office. The link to schedule your meeting will be included in the email received after completion of Phase II.
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Phase 4: Review Resources
Review Online Resources on the Registrar’s website for Scheduling on your own. This step can be done in conjunction with the other phases.
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Phase 5: Registration Coordinator 102
Sign up for Registration Coordinator 102 Training. This is an in-person workshop available in February, May and September each year.
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Phase 6: Meet your Mentor
Meet with your College Mentor. This can be done at any point based on your start date and the needs of the department and/or college.
Onboarding and Access Questions or Issues
Access and Login
Issues with access or login to Banner or iROAR? Please contact:
Registrar Business Analyst
- wccaldw@clemson.edu
864-656-5749
Schedule Building
Direct questions regarding schedule building or 25Live to:
Academic Scheduling Team
- acadsched@clemson.edu
864-656-2305
Registration
For assistance troubleshooting registration issues in your courses:
Registration Services
- regserv@clemson.edu
864-656-2305