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Student Financial Services

Stop Payment Request form (PDF) Authorization for Non-Allowable Charges (PDF)

eRefunds

How to Sign-Up

Students must sign up for eRefunds to receive their refund via direct deposit.

Access and enroll in eRefund via iROAR

  • Select the “Student Billing” tab.
  • Select the “My Bill” link.
  • Select the “Electronic Refunds” link under the “My Profile Setup” section.
  • Click the “Set Up Account” button and follow the on-screen instructions to enter the account information.
  • NOTE: Only the student or Authorized User who is also a Federal Parent PLUS Loan borrower may enroll in eRefund. Authorized Users/Federal Parent PLUS Loan borrowers should review the enrollment instructions for more information.

If you do not sign up for eRefund

  • Refunds for eligible students will be mailed in the form of a check to the permanent home address beginning on the first day of class.
  • Subsequent refunds will be mailed to the permanent home address every Friday the week after classes begin.
  • Your permanent home address is located in iROAR under Personal Information. Students are responsible for ensuring an accurate permanent home address is listed in iROAR.
  • You must cash your refund check promptly. Federal regulations require you to cash federally funded (Title IV) refunds in a timely manner.
  • You must cash your refund check within 120 days of the issue date.
  • If your Title IV refund check is not cashed within 120 days, the check may be canceled, and the funds returned to the appropriate loan or grant program.

If your non-Title IV refund check is not cashed within 120 days, the check may be canceled and the credit forwarded to the S.C. State Treasurer’s Office of Unclaimed Property.

Please Remember

  • If payment by check creates a credit balance, the refund is held for seven days to allow for bank processing.
  • Any changes to your schedule and/or financial aid after you receive a refund, may create a debt. All such debts are subject to collection and must be repaid immediately.
  • If you need to request a stop payment and re-issue of your refund check for any reason, please access this Stop Payment Request form (PDF). Note: stop payment requests will only be processed fourteen days after the check is issued and may take 5-10 days processing time.
  • Any indebtedness to Clemson University will be deducted from your refund before sending it out.
  • To authorize Clemson University to use Title IV Financial Aid Funds (Pell Grant, Direct Loans, etc.) to cover miscellaneous student billing charges, you must complete the Authorization for Non-Allowable Charges (PDF).