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Pam Hendrix Center for Education Abroad

Program Withdrawal and Cancellation Policies

Withdrawal Policy

As soon as students officially commit to participate in a program through their online application the Pam Hendrix Center for Education Abroad, host institutions and on-site service providers begin to make financial commitments on their behalf. If a student decides for any reason to not participate in the program, it is the student’s responsibility to immediately notify the Pam Hendrix Center for Education Abroad via email and to understand the financial implications of withdrawal. Please review the following information and refer to the withdrawal policy associated with your abroad term.

The process for withdrawing from a study abroad program

Step 1: Students must email their intent to withdraw immediately to abroad@clemson.edu. The timestamp on the email will be the date of withdrawal. Students are not considered withdrawn from a program until this email is received.

Step 2: Calculate the amount owed at the time of withdrawal based on the following important dates:

Type of Program Clemson payment 3rd party payment Host institution payment
Faculty-directed programs If a student has committed to participation through their online application, they will potentially be assessed a portion of the program fee depending on the withdrawal date. Please review the fees assessed based on the program term. If you have individually booked your airline ticket, please check with your airline provider on their refund policies. All group flight refunds or cancellations will be processed through your official withdrawal.
Third-party programs If a student has officially committed to participation through the online application, they will be assessed the study abroad fee. Clemson Abroad will not provide refunds of any monies paid directly to outside institutions, organizations, or entities (e.g., tuition for direct enrollment programs, host institution housing, third-party program providers). Nor will Clemson act as a collector for student debt. Students should contact the outside institution, organization, or entity directly with questions regarding their refund or withdrawal fees.
Exchange programs If a student has officially committed to participation through the online application, they will be assessed the study abroad fee. Students should contact the outside institution, organization, or entity directly with questions regarding their refund or withdrawal fees.

For students on faculty-directed programs, the timeline of your withdrawal will impact the amount of the program fee that you will owe to the University. Review the important dates by clicking on the program term (fall, spring or summer) for more detailed information and examples. You should refer to your program brochure page for exact amounts.

Billing Procedure for Withdrawals

For all programs, the amount due upon withdrawal may be posted to the student’s account in iROAR. The student is financially obligated to pay the amount due at the time it is posted to the student account.

Program Cancellations

If a program is canceled by Clemson University for any reason, every effort will be made to redirect students to an alternative study abroad program or to reschedule. If no alternative options are available, all associated fees paid to Clemson will be refunded.