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Academic Advising

CU Navigate Training, Access and Resources

CU Navigate is available for users who work with undergraduate students. These areas include academic advising, tutoring, student services, faculty advising, and more! Instructions for CU Navigate access are below. If you have questions about access or require additional access levels, contact cunavhelp@clemson.edu.

CU Navigate

ACCESSING CU NAVIGATE

CU Navigate Access for Faculty, Staff and Graduate Student Employees

Please follow the steps below to request access to CU Navigate

  • Step 1: Complete the CU Navigate Training in Tiger Training.
  • Step 2: Access iRoar Security Request Form

    *New Clemson employees or current Clemson employees in new roles must complete the FERPA Training Course (yearly requirement) in Tiger Training and read and sign the Information Systems Confidentiality Statement, PDF and email it to Security Representatives.

  • Step 3: Fill out your username
  • Step 4: Select your supervisor

    *If your correct supervisor does not appear in the drop-down box, contact your current supervisor before proceeding.

  • Step 5: Select the type of security you are requesting

    *If you have never accessed iRoar or CU Navigate before, click New User Access. If you have accessed these systems before and need to request an update to your security requests, click Modify Access.

  • Step 6: Replacing someone

    *This information is not required. Your supervisor may provide you with the information, but if you do not have it, skip to Step 7.

  • Step 7: Choose “Yes” for “Are you an Academic Advisor?”
  • Step 8: Choose “Yes” or “No” for “Are you a Registration Coordinator?”
  • Step 9: Choose “Registrar” for “What Functional area are you requesting access to?”

    *When you click “Registrar”, a list of access areas will populate. Discuss with your supervisor about which areas you may need in addition to CU Navigate.

  • Step 10: Choose “CU Navigate” and “Advisor”

    *If you do not have current active access to iRoar, choose “iRoar.”

  • Step 11: Enter the justification for security access:

    *If you need access to CU Navigate only, please enter “Access to CU Navigate Only.”

  • Step 12: Click “Submit Form”

    *Please allow 3-5 business days for processing.

 

Access to CU Navigate for Undergraduate Student Employees

Please use the form below to request access for currently enrolled undergraduate students employed as mentors, tutors, or front desk workers.

Fill out the form completely for your student employee and submit it. Currently, we do not have required training for tutors, mentors or front desk workers. If you would like assistance training your student employees, please contact cunavhelp@clemson.edu.

Refer to the resources below and the CU Navigate Training for instructions on creating availability and appointment summaries.

Request Access as a Student Employee

Resources

Below are some resources to help you begin using CU Navigate and continue learning after your initial training sessions. This resource evolves with usage, so please bookmark this page as your first place for answering questions!

If you don’t find the information here that you need, please contact CUNavHelp@clemson.edu with your questions.

CU Navigate Guides

Progress Reports

General Information

FAQs

  • Why am I receiving notifications for my students when they schedule appointments with other advisors?

    Any advisor assigned to a student (primary, secondary, etc.) will receive notifications regarding any activity by that student within CU Navigate. Many advisors have created rules in Outlook and/or Gmail to archive these messages into a subfolder automatically.

  • Why am I receiving notifications for students not assigned to me as their primary advisor?

    All primary and secondary assigned advisees are displayed via CU Navigate. In some cases, departments are removing secondary advisors to address this concern. Otherwise, many advisors have created rules in Outlook and/or Gmail to archive these messages into a subfolder automatically.

  • What is the difference between an appointment summary and a note?

    The advising appointment summary is appropriate for documenting appointments with your students. These reports are available in the student view. Notes are most suitable for recording email conversations, drop-in appointments and other interactions unrelated to a scheduled appointment (e.g., sticky notes).

  • How do I file an appointment summary?

    You will see your recent appointments from your home page (scroll down). Select the appointment you would like to report. Select actions > add appointment summary. It will auto-populate some of the details from the scheduled appointment; however, you should verify the arrival and departure time on the left-hand side.

  • Can I edit an appointment summary?

    Yes. Open the appointment summary you would like to edit. The “Edit Report” option is in the bottom right-hand corner. If you are unable to see that option, please email cunavhelp@clemson.edu.