Professors have a variety of remote proctoring software and software to help ensure test integrity available to them. Some of these are incompatible with some assistive technologies used by students for disability-related reasons.
We have seen some difficulty with the use of Respondus Lockdown Browser, and offer the following from their website:http://support.respondus.com/support/index.php?/Knowledgebase/Article/View/187/0/is-lockdown-browser-accessible-to-those-with-disabilities
Is LockDown Browser accessible to those with disabilities? Posted by Respondus Support
The Mac version of LockDown Browser works with VoiceOver (the standard screen reader that comes with the Mac OS). LockDown Browser's functions and security remain the same when VoiceOver is used. Be sure you are using LockDown Browser version 2.0.3.03 or newer.
As of LockDown Browser 2.0.1.07 for Windows, accessibility is enabled for all users. Improvements to accessibility were added to version 2.0.3.00 for Windows. Please have all students on Windows platforms upgrade to version 2.0.3.03 and newer. The Windows version of LockDown Browser allows a student to use some screen reader accessibility programs, such as NVDA, JAWS, MS-Windows Narrator, ReadSpeaker webReader, and Windows-Eyes. In our experience, NVDA works the best. It is free and available to download here:https://www.nvaccess.org/
- Zoom Text is compatible in regards to increasing the text size, but the reader is not currently compatible.
- Read&Write Gold, Kurzweil 3000 are not compatible with LockDown Browser. Most "literacy" programs like these have a number incompatibilities and potential exploits that cannot be addressed in LockDown Browser. These programs are standalone Windows programs which cannot be brought on top of an active LockDown Browser exam. Also, for use with a browser, these programs require a custom browser plug-in that is not compatible with LockDown Browser.
- For "speech to text" with Dragon Naturally Speaking, users have reported adjusting the settings to "not use the dictation box" in Dragon Naturally Speaking, will allow it to work with LockDown Browser.
To upgrade LockDown Browser, either download and install the full installation package, or start LockDown Browser, select the “i” button from the toolbar (Windows) or "about" button (Mac) and then click “Check for Newer Version”. The version will be displayed and you will be able to download a newer version if one is available.Keep in mind that the security level of LockDown Browser is lowered when screen readers are used.
Any SAS student who is having difficulty with the compatibility of their assistive technology and changes to testing protocols should contact the SAS office for assistance. We may refer students to CCIT for assistance with some software provided through their office. We will work with students to find the right combination of tools that will provide equal access to the testing situation.