Workday Support
When Workday launches in July, you are not alone! There are dedicated teams of individuals across campus ready to help you navigate the system, whether through IT troubles, training questions or process inquiries. Each college and division is building a Local Resource Group – a group of people within their budget center who can help you navigate the system, the training materials, and the ticketing process, if your question requires escalation.
Ask a Workday Question Email Workday@ClemsonLocal Resource Groups
The leaders of each Local Resource Group are included below. Built as a “next step” to our Campus User Groups, these individuals and their teams represent key University stakeholders who have played an important role throughout the Workday process. Questions for Local Resource Groups may include:
- Where do I find training on timekeeping?
- How do I log in to start an expense report in Workday?
- I used to use this report. Where do I find it?
Find the members of your Local Resource Group
Asterisks (*) denote leaders of a unit's Local Resource Group.
FAQs
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I am having trouble accessing Workday. How can I get help?
Workday requires certain versions of browsers and operating systems, including an enhanced version of Duo. Use the Verify Your Device tool to make sure you are ready to log-in.
If you still experience difficulties, contact ITHelp.
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How can I access Workday?
- For web users: The link to Workday will be available on the Workday at Clemson homepage by 2:30 a.m. on July 1.
- For app users: Download the Workday mobile app through the Apple App store or Google Play Store. When prompted for your Organization ID, type “Clemson” and hit “Go.” Users will be prompted to sign in with their Clemson single sign-on. This log-in process will not work until Workday is live on July 1.