Ensemble is in the process of being retired in favor of Kaltura. At this point, it is no longer possible to upload videos to Ensemble and most Ensemble videos have been migrated to Kaltura. We recommend getting your Kaltura videos captioned instead of your Ensemble videos. This said, if you still choose to caption your Ensemble videos, remember to manually transfer the captions to the Kaltura video before Ensemble is fully disabled.
To connect your Ensemble and Automatic Sync Technologies accounts, Enable the Ensemble Integration within AST and then email IThelp@clemson.edu and provide the following information.
- Subject of the email: AST Captioning Account Creation
- Content of the email:
- Project (AKA Cost Center): (examples: CCIT, Clemson Online, Student Accessibility Services, CAFLS, English Department, 2018 NFS Grant, etc.)
- Username for AST/Caption Sync account:
- Ensemble Organization (if it is anything other than Clemson University):
- Ensemble Library:
- Email address:
- Phone number:
For the Ensemble Organization and Library, look to the three fields or boxes across the top of the intended Media Library or page that appears after logging into Kaltura. The first box is the Institution field and is not necessary for this email. The second box is the Organization field. For many, this field will be "Clemson University." The third box is the Library field. This field will be unique to each user.